AutoNation Chevrolet Gilbert

Outstanding service on a Saturday service writer went above and beyond to get the job done and really listen to my needs. She’s an excellent personality and listening to people with job automation. above and beyond to get the job done and really listen to my needs. She’s an excellent personality and listening to people with job automation. More

Service is always great at this dealership . They were able to fix the problem with my vehicle quickly . They were able to fix the problem with my vehicle quickly . More

Jason was a great communicator, set realistic expectations for repair timeline, obtained proper authorizations regarding extended warranty repair. No pressure to have to complete the recommended expectations for repair timeline, obtained proper authorizations regarding extended warranty repair. No pressure to have to complete the recommended services- just answered questions thoroughly and explained what/why the recommended services matter. Most visits here for my car have been smooth. Some have been rough, but worked through issues. This most recent visit was excellent. More

Gilbert Chevrolet is a great place to shop for a new vehicle. Clint, Robert & the entire team were friendly, helpful, no pressure & professional. Clint was patient very knowledgeable about all aspects vehicle. Clint, Robert & the entire team were friendly, helpful, no pressure & professional. Clint was patient very knowledgeable about all aspects of the 2026 Silverado: A great guy! I recommend this place! More

Sales personnel were helpful and responsive. Would recommend this dealership for purchase of new vehicles. Would recommend this dealership for purchase of new vehicles. More

In the beginning it’s started off great. The service was good while buying the vehicle but as time went on it has become HORRIBLE. I bought my 2025 Z71 Traverse from them a year ago. Due to The service was good while buying the vehicle but as time went on it has become HORRIBLE. I bought my 2025 Z71 Traverse from them a year ago. Due to being a brand new first time father and wanting to get my wife a brand new safe SUV. It started out with an electrical problem with OnStar at the very start of buying the vehicle. Which meant the vehicle did not have any navigation which was paid for during the deal. THEN it had a leak in the radiator system. Mind you the vehicle had approximately 20,000 for mileage it was bought brand new with no mileage. They informed me I would have to pay out of pocket for the issue EVEN THOUGH. I paid approximately 10k EXTRA for full coverage and the vehicle had not even hit manufacturing warranty. Then they would reimburse me later. Due to it not being recognized yet by GM as a recall even though a lot of traverses are having the same issue. The repair was considered a 24 hour fix. ABSOLUTELY NOT! On top of everything else they told me the same thing about the a loaner vehicle. I was told it is a “privilege” for a loaner vehicle. I had to literally get in arguments with MULTIPLE different people. Then just yesterday my wife and 1 year old had to sit for 2 hours! For a simple oil change! With an APPOINTMENT TIME!! Then be told it needed an alignment and more!! Which some of the issues they told her as stated “It’s a Traverse thing”. Why don’t they tell people that when being sold! Not only did it take 2 hours for a simple oil change they wanted her and my child to wait longer for fixes!! These people are QUICK to take your money and more but as time goes on. They will argue about EVERYTHING and customer service is HORRIBLE!!! If I could go back I would have returned that traverse on a heartbeat! AND YES! I have all the receipts and proof. More

Lomg time customer. Above and beyond to get the deal done. Highest service rating. Thank you! Above and beyond to get the deal done. Highest service rating. Thank you! More

My recent car purchase was the best. Everyone was very kind and helpful. Brevin had the car ready and up front when I got there for my test drive and Roman made the financing seamless. M Everyone was very kind and helpful. Brevin had the car ready and up front when I got there for my test drive and Roman made the financing seamless. Most pleasant car buying experience. I would definitely use them again. More

First time there without an appointment late afternoon walk-in and they were able to get my oil changed done. Miss Jennifer was great. The entire staff was very hospitable. I’ll be back for all of my warr walk-in and they were able to get my oil changed done. Miss Jennifer was great. The entire staff was very hospitable. I’ll be back for all of my warranty and maintenance needs. They just earned my trust. More