AutoNation Chevrolet Doral
Doral, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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When I first dropped of my car to address an ESC Warning Light and Radio issue, I didn't get any paperwork for it or even a business card of who would be overseeing my service ticket. I would call and call Light and Radio issue, I didn't get any paperwork for it or even a business card of who would be overseeing my service ticket. I would call and call and call asking that someone call me back and they simply wouldn't. After numerous attempts I had to request to speak to someone in charge so I can get a call back. When I finally get a call back from the service rep by the name of Eric, he told me it was a battery issue, and that radio was on backorder. He also told me the reason he wouldn't return my car was because it was a Fleet vehicle which is absurd considering I delivered the car, the car is registered under me and stays with me 24/7. I've always taken my car to Bomnin and always got calls updating me on what the issue was and when I can pick it up. I told Eric that leaving my car there while waiting on a radio is ridiculous, especially if they were on backorder and that I should've been called seeing that I was in a rental and there's a cost involved. When I finally got my car it was a mess. The car smelled like cigarettes, there were mosquitos in it, not flies, mosquitos and the battery cover was left off and jammed between the hood and fender which I uploaded a picture of on a recent review. Two days later and the car had the ESC light come on. As of today I'm returning my car, but to Bomnin this time and notified Element Fleet of the horrible service so we never have any other fleet vehicle delivered there seeing how you had the vehicle for over 9 and half days and couldn't even fix the issue it was take for in the first place. Do better! More
Customer service is terrible. After service was done I had to wait 15 minutes for the lady who delivers the car key because she was in the bathroom and came back in a horrible moo After service was done I had to wait 15 minutes for the lady who delivers the car key because she was in the bathroom and came back in a horrible mood with bad attitude. She was nasty. More
The worst technical service in all of Miami. The factory warranty of their batteries is only for one year and when the car enters the workshop it is all a week for a thousand protocols, which ac The factory warranty of their batteries is only for one year and when the car enters the workshop it is all a week for a thousand protocols, which according to them depends on GM. More
Armando Roque Iriarte was our sales consultant. He was very helpful and knowledgeable about his product. He was able to answer all our questions and made the whole process seamless. I have planned He was very helpful and knowledgeable about his product. He was able to answer all our questions and made the whole process seamless. I have planned to purchase another Chevrolet car in the near future and will definitely reach out to Armando to take care of us again. As a side note, Orestes the finance officer was also very attentive and understanding regarding our purchase and the terms we were looking for. More
Thank you so much, Otto for taking such good care of my car and being so professional. I appreciate all your guidance and support, what a great experience! car and being so professional. I appreciate all your guidance and support, what a great experience! More