AutoNation Chevrolet Doral

I don’t normally write reviews on experiences but I had to do this one because it was insane. So I had to take my traverse for an oil change on June 27 but I couldn’t make it. My wife took the car instead. to do this one because it was insane. So I had to take my traverse for an oil change on June 27 but I couldn’t make it. My wife took the car instead. As soon as she got there the advisor went to check the car and took pictures of the tires. He comes inside and my wife tells him she’s only there for an oil change. He mentions the prices went up and my wife asked how much it would be and the advisor said $195.00 for an oil change and a tire rotation. I was in disbelief when she told me this. She then said only an oil change and he said it’s $180. He said this was with discounts and said the original price is $240, as if being generous. She didn’t believe it and neither did I. My wife said he held up a paper in a quick manner and pointed at a random $240 and the word traverse as if trying to hide something. I told my wife to give me a few minutes as when I was making the appointment online I had seen a different price on their website. I went ahead and looked it up and it was in fact $107 for an oil change with the oil filter. I sent the screenshot to her and she showed him. He then took my wife’s phone to the manager to show the screenshot with the price. He came back and said they can do that but with taxes. Could you believe they tried to throw in a random price to try to make their commission? It’s hard not to believe they tried to pull this because a female took the car to the dealer as if she didn’t know any better. Probably one of the most ridiculous experiences I’ve encountered. If anyone goes to this dealer, please be careful and look up prices ahead of time on their website. More

Very helpful and friendly alian Hernandez helped me. I will reference them to friends. Yes I will reference them to friends. Yes More

Best place best deals best people at the rate time . norje in finance he do the best norje in finance he do the best More

Todo es muy bueno la atención al cliente el servicio es muy bueno y no se espera mucho muy bueno y no se espera mucho More

Excellent service. Joseph Mora and his team was great and exceeeded my expectations. Definitely would buy my next vehicle from them Joseph Mora and his team was great and exceeeded my expectations. Definitely would buy my next vehicle from them More

Kevin was awesome. He was friendly, patient and had excellent customer service skills. Kevin explained everything and if he didn’t know he would inquire with his collea He was friendly, patient and had excellent customer service skills. Kevin explained everything and if he didn’t know he would inquire with his colleagues. More

Amazing service. Timely. And while I waited for my car to be serviced I worked from the lobby and they have amazing guest Wi-Fi as well. Timely. And while I waited for my car to be serviced I worked from the lobby and they have amazing guest Wi-Fi as well. More

Excelente experiencia a través del Asesor Rahel Romero quien me estuvo guiando y dando seguimiento desde el inicio del proceso hasta salir del Consecionario con mi nuevo auto, destacar su excelente atenci quien me estuvo guiando y dando seguimiento desde el inicio del proceso hasta salir del Consecionario con mi nuevo auto, destacar su excelente atención. Todas mis dudas fueron aclaradas durante la compra. También mencionar al Financista Victor Yglesias que su atención también fue excelente. More

My 2022 Traverse purchased brand new, the service light came on do to a part. That item was in backorder. Carlos Brito my adviser, made sure that we were informed and took care in a very timely manner, gr came on do to a part. That item was in backorder. Carlos Brito my adviser, made sure that we were informed and took care in a very timely manner, great job. More

Excellent service, super satisfied with victor my salesman, very friendly and proffetional, the financing was espectacular, norge was very courteous and effective, I was extremelly satisfied, thinkin salesman, very friendly and proffetional, the financing was espectacular, norge was very courteous and effective, I was extremelly satisfied, thinking about buying another car this week. Thank you autonation for extraordinary work. More