AutoNation Chevrolet Doral

No lavan el carro luego que hacen mantenimiento, dicen que hay que pagar,porque????? En la Toyota es gratis. que hay que pagar,porque????? En la Toyota es gratis. More

Service Manager Avi and General Manager Frank went above and beyond to resolve my issues with getting my truck from the service department transmission replacement. and beyond to resolve my issues with getting my truck from the service department transmission replacement. More

I want to share the terrible experience I’ve had with Autonation Chevrolet Doral, which has caused me frustration, stress, and a huge waste of time and money. 📌 It all started with a recall on my 202 Autonation Chevrolet Doral, which has caused me frustration, stress, and a huge waste of time and money. 📌 It all started with a recall on my 2022 Chevrolet Traverse for the parking assist system. I made an appointment, but they told me they would call me when they had the part. Months went by, and they never called. 📌 I called again, and they said they finally had the part. I dropped off my car, paid for an Uber, and 20 minutes later, they called me saying they DIDN’T have the part after all. This happened THREE times. 📌 I finally spoke to the Service Manager, who promised me a loaner car and told me to bring my car in. I also requested a scheduled maintenance service (oil change, tire rotation, etc.), which was supposed to take 2-3 hours. Instead, it took FOUR DAYS just to complete the recall, and they never did the service! 📌 When I went to pick up my car, I found out they had damaged it on the right side. I complained, and they promised to call me the next day to fix it and give me a loaner car. They never called. 📌 Two weeks later, I had to call them. They told me to bring the car in that same day. I dropped it off, and they told me Hertz would deliver a rental car within 15 minutes… Two hours later, I was still waiting. When I finally got to Hertz, the manager told me that Autonation knew since 8 AM that they didn’t have a driver to deliver my rental. 🔴 After all this, they still have my car, and I have no idea what to expect next. They have cost me time, money, and my peace of mind. I’ve been anxious, sleepless, and completely frustrated by their lack of professionalism and accountability. ⚠️ If you’re considering taking your car to Autonation Chevrolet Doral, THINK TWICE. I wouldn’t want anyone else to go through this nightmare. More

I had a great experience working with Luis F Duarte on my vehicle purchase. He was highly professional, provided a no-pressure approach, and I would definitely recommend AutoNation Chevrolet Doral. vehicle purchase. He was highly professional, provided a no-pressure approach, and I would definitely recommend AutoNation Chevrolet Doral. More

The solution? I visited Auto Nation at Coral Gables because their web site has a link to their out the door price at “Price Details.” Their car salesman located I visited Auto Nation at Coral Gables because their web site has a link to their out the door price at “Price Details.” Their car salesman located and obtained price incentives Bomnin Chevrolet did not know or advise existed. The car salesman was professional and courteous although I was not always. End result? My price paid was less than the out the door price Auto Nation of Coral Gables listed on the web and $245 less than the price I offered that Bomnin Chevrolet rejected. Call Auto Nation at Coral Gables salesman and my new friend Octavio Rubio Fernandez at (305) 417-0634-he will not disappoint. More

Don’t buy certified pre owned from these people. They Wouldn’t honor the first transmission service covered by GM for C8 corvette. Payoff was sent 17 days late. They turned in the car when I purchas They Wouldn’t honor the first transmission service covered by GM for C8 corvette. Payoff was sent 17 days late. They turned in the car when I purchased it with no fresh service (oil, air filter, etc) stay away from these people. More

The appointment I scheduled over the phone was not in the books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, after I was able to get on the schedule that morning for my oil change, I waited about 2 hours for them to finish and as I still waited I decided to ask if my truck was ready and it had been ready for a while, however, I was never notified. I don't believe it was the fault of the staff because it was 1 man doing the job for many others but there could be a better system in place for the schedule to go accordingly. More

Made Appointment by phone, however appt was not confirmed for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not ge for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not get my truck in for maintenance until almost 9am. Did not leave until after 11am. There was no explanation as to why the appointment was not in their file other than "Oh you made the appointment by phone". I think there is a problem with the scheduling service via phone that is not in sync with the digital system they have in place. More

Excelente atención del Sr. Jorge Wejebe. Me sentí muy bien asesorada y su amabilidad es gratificante. Una gran persona y excelente vendedor. En general, fue una grata experienc Jorge Wejebe. Me sentí muy bien asesorada y su amabilidad es gratificante. Una gran persona y excelente vendedor. En general, fue una grata experiencia, tanto con el vendedor estrella y su equipo de trabajo. Los recomiendo 100%. Feliz de adquirir mi primer vehículo con ellos! More