AutoNation Chevrolet Doral

The appointment I scheduled over the phone was not in the books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, after I was able to get on the schedule that morning for my oil change, I waited about 2 hours for them to finish and as I still waited I decided to ask if my truck was ready and it had been ready for a while, however, I was never notified. I don't believe it was the fault of the staff because it was 1 man doing the job for many others but there could be a better system in place for the schedule to go accordingly. More

Made Appointment by phone, however appt was not confirmed for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not ge for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not get my truck in for maintenance until almost 9am. Did not leave until after 11am. There was no explanation as to why the appointment was not in their file other than "Oh you made the appointment by phone". I think there is a problem with the scheduling service via phone that is not in sync with the digital system they have in place. More

Excelente atención del Sr. Jorge Wejebe. Me sentí muy bien asesorada y su amabilidad es gratificante. Una gran persona y excelente vendedor. En general, fue una grata experienc Jorge Wejebe. Me sentí muy bien asesorada y su amabilidad es gratificante. Una gran persona y excelente vendedor. En general, fue una grata experiencia, tanto con el vendedor estrella y su equipo de trabajo. Los recomiendo 100%. Feliz de adquirir mi primer vehículo con ellos! More

Was recommended by an associate from Miami Dade county federal union. Came in and Alain Hernandez helped me out with everything. Was impressed with his professionalism and welcoming approach. federal union. Came in and Alain Hernandez helped me out with everything. Was impressed with his professionalism and welcoming approach. More

Wl dealear muy bueno y competente buenas ofertas para analizar y escoger la oferta que mas te acomode analizar y escoger la oferta que mas te acomode More

I am extremely disappointed with my experience at Auto Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short o Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short of frustrating. Recently, I had to tow my car in for repairs, and after three days, I am still waiting for a diagnostic. I've called multiple times to inquire about the status, and each time, I was assured that someone would get back to me. Unfortunately, that call has yet to come. The lack of communication and urgency is unacceptable, especially considering the significant investment I made in this car. I expected better service and support from a dealership of this caliber. I sincerely hope they can improve their customer service, as it currently leaves much to be desired. More

Very good excellent y lo volvere a comprar mi próximo carro en autonation doral miami carro en autonation doral miami More

Great customer service, great place, really good service by our sales person named Armando thanks so much. by our sales person named Armando thanks so much. More

ME FUE PESIMO, ME VENDIERON UNA CAMIONETA SIN LOCK DE TRAILGATE, Y NO HUBO MANERA DE SOLUCIONAR, TERMINE METIDO EN UNA DEUDA ENORME POR UNA CAMIONETA QUE NO LO VALE. EL VENDEDOR CARLOS ARAUZ SABIA LO IMP TRAILGATE, Y NO HUBO MANERA DE SOLUCIONAR, TERMINE METIDO EN UNA DEUDA ENORME POR UNA CAMIONETA QUE NO LO VALE. EL VENDEDOR CARLOS ARAUZ SABIA LO IMPORTANTE QUE ERA PARA MI TENER ESE SITEMA DE CIERRE EN ESA PUERTA, Y NO ME LO NOTIFICO, SOLO DIJO QUE EL NO SABIA, Y QUE YO NO LE HABIA PEDIDO ESE SISTEMA DE CIERRE, LE PEDI DOS VECES LAS ALFOMBRAS DEL CARRO Y NUNCA ME PRESTO ATENCION , NO QUISO DARMELAS. NO ME QUEDO OTRA OPCION DE ACEPTAR OTRA NEGOCIACION DE OTRA CASMIONETA CON UN A CUOTA ALTISIMA, QUE ME COSTARA MUCHOS ANOS QUE PAGAR. NO LO RECOMIENDO , Y MUCHO CUIDADO CUANDO VAYAN A COMPRAR ALLA, REVISEN ABSOLUTAMENTE TODO ANTES DE FIRMAR More

EXCELLENT SERVICE AND I'M SO VERY HAPPY WITH MY NEW CAR. THANKS!!!!!!!!!!!!!!!!!!!!!!!!! GREAT ATTENTION WITH ALAIN SERPA. THANKS!!!!!!!!!!!!!!!!!!!!!!!!! GREAT ATTENTION WITH ALAIN SERPA. More