AutoNation Chevrolet Coral Gables - Service Center

Los servicios son deficientes, llamo por teléfono al Departamento de Servicios y me sale un hombre y me dice dime y pensé estar equivocada pero cuando pregunto me informa que no estoy equivocada, pregun Departamento de Servicios y me sale un hombre y me dice dime y pensé estar equivocada pero cuando pregunto me informa que no estoy equivocada, pregunto con quién hablo y me dice Yoel, quien me comunica que el supervisor no se encuentra que llega sobre las 10 am y más tarde,,, mi asunto es que estoy solicitando el servicio para instalar la Antena de mi auto que fue comprada allí mismo”INVOICE 616597P, y me dicen que demora 4 horas y cada hora tiene un costo de $287 que sumando equivale a $1137, y todos a mi alrededor se preguntan si estoy pidiendo servicios extraterrestre, he solicitado en mas de 7 ocasiones en llamadas telefónicas hablar con un supervisor y no me han podido atender, y me pregunto si atenderán al CANAL 51 y le darán respuesta de semejante costo, estuve hablando con el Departamento General de Servicios de la Chevrolet y me dijeron que procesarán mi queja, del mal trato, de la falta de información y de los precios, en definitiva ese concesionario deja mucho que desear con la atención al CLIENTE, otro asunto menos importante y muy importante para mi, la solicitud de la pieza la realice el 22 de mayo y me enteré ayer porque llamé a preguntar,, y no voy a explicar la respuesta de la persona que me atendió, gracias, pueden buscar mis datos por el número de invoice More

Great service and communication! Jesus was great, they fixed my truck in no time never tried to hassle me for payment since im under warranty (other dealers will). Jesus was great, they fixed my truck in no time never tried to hassle me for payment since im under warranty (other dealers will). More

I left my car and it sat for 5 days with zero communication. When I could call, there was either no answer or a response of “I will communicate with the mechanic” would come back. When pressed communication. When I could call, there was either no answer or a response of “I will communicate with the mechanic” would come back. When pressed to talk to someone, the dealership would hang up on you. After 5 days of incurring the expense of Ubering, I went and picked up my car. No one had looked at it and nothing had been done. A complete scam and waste of my time and money. The unprofessional behavior of Fidel and the service team is unbelievable. Do not take your car here. More

New battery installed and 3 hours later the same problem battery death y paid a lot of money for nothing battery death y paid a lot of money for nothing More

They did a great job with my car also very friendly thank you thank you you thank you More

Adrialys in the service department is great! ! Awesome customer service and very helpful. She went out of her way to make sure I was well taken care of. She’s honest and reliable. Thank you for a ! Awesome customer service and very helpful. She went out of her way to make sure I was well taken care of. She’s honest and reliable. Thank you for all your help More

Buena experiencia, y gracias a la. persona q me asistio Adrialys, muy profesional y amable. persona q me asistio Adrialys, muy profesional y amable. More

Very poor service. Does not return phone calls or emails The advisor and manager and twice the reason I took my car in and I paid to get fixed it was not done. Still wa Does not return phone calls or emails The advisor and manager and twice the reason I took my car in and I paid to get fixed it was not done. Still waiting for a phone call. I’ve never experienced this with any other dealer. More

The dealer Rep. Jesus was very professional and knowledgeable to take care of my 2023 Tahoe issues with the factory. Jesus was very professional and knowledgeable to take care of my 2023 Tahoe issues with the factory. More

Great service and attention received by ADRIALYS ABREU on the service of my Chevrolet Tahoe 2022 the service of my Chevrolet Tahoe 2022 More