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AutoNation Chevrolet Coral Gables

Miami, FL

4.6
516 Reviews

4181 SW 8th Street

Miami, FL

33134

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Showing 516 reviews

March 25, 2021

Wish I could give no stars. Mangers, service person, customer service deserves 0 ratings. Please don't go. They have no respect for customers time or feelings. Needed a loaner and put me off for a wee More

by mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven, Frank Herrera
Mar 26, 2021 -

AutoNation Chevrolet Coral Gables responded

Hi, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (305) 821-1167. We look forward to hearing from you. Take care.

February 25, 2021

After getting jerked around by a terrible dealership in North Miami (where they wasted our whole day) I ended up contacting this Autonation about a used Rav4 they had for sale. Danny Moncada was our sales More

by Anne Chamberlain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Moncada
Feb 26, 2021 -

AutoNation Chevrolet Coral Gables responded

Anne, we are so happy to read such a great review about Autonation Chevrolet Coral Gables! We do hope we can be of assistance in the future. Take care!

January 08, 2021

This is the second car I lease in this dealer. The salesperson Andy was nice, as well as the rest of personal I deal with it. More

by Olga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Herrera
Jan 12, 2021 -

AutoNation Chevrolet Coral Gables responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Coral Gables! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2020

Knowing in advance that I had well over an hour drive, confirming several times that I would indeed be there at my appointment time, getting my loan pre approved so I had financing ready AutoNation Chevro More

by PHUGBUG
Recommend Dealer
No
Employees Worked With
Frank Herrera
Sep 16, 2020 -

AutoNation Chevrolet Coral Gables responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0139 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Sep 17, 2020 -

PHUGBUG responded

After my review Auto Nation contacted me, found me a beautiful Edge Titanium, took my offer abd delivered it to me. They went above and beyond to fix this. Thank you. I love my new car.

April 09, 2020

Excelente atención , muy profesional y pude lograr mi objetivo, el local bien limpio y sus baños también, el vendedor el sr. Ciro muy cordial y respetuoso.. More

by Gvelaz61
Recommend Dealer
Yes
Employees Worked With
Se. Ciro , Frank Herrera, Rebecca Kelsey Sampson
Apr 15, 2020 -

AutoNation Chevrolet Coral Gables responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puedan confiar. Si alguna vez necesita ayuda, solo llámenos. Feliz automovilismo!

April 02, 2020

Rude and extremely slow The first Service advisor was extremely rude and left me standing in the parking lot for over half an hour after our original conversation. It took me More

by Disappointed customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Names were not given, Frank Herrera
Apr 03, 2020 -

AutoNation Chevrolet Coral Gables responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0139 to discuss what we can do to help.

March 07, 2020

Crooks and thieves Stay away from this vulture’s nest. They only want to put their dirty hands in your pockets. The karma bites back, sooner or later you’ll get what you More

by CSoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario
Mar 10, 2020 -

AutoNation Chevrolet Coral Gables responded

Thank for leaving us this response. If you are willing, please call our General Manager at (305) 707-0139 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 06, 2020

very good attention received, the best THIS IS THE 5 TH CAR I BOUGH IN THIS DEALER AND ALWAYS RECEIVED THE BEST ATTENTION AND PROFESSIONAL SERVICE, I RECOMENDED THIS DEALEWR AND CAR SEALER More

by jgastelvaldespino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERNESTO UREMA (MANAGER VIP) AND OSVALDO MITAT AS THE PERSON SOLD ALL MY CARS
Jun 12, 2020 -

AutoNation Chevrolet Coral Gables responded

Hello, please know your feedback was received and matters to us, but due to some technical issues, we were unable to respond until now. We appreciate your input and are glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Coral Gables. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 24, 2019

Great experience! After contacting AutoNation Chevrolet Coral Gables online about a car I was interested in, someone from the dealer contacted me promptly. Soon after, More

by Zil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Janz, Mr. James
February 18, 2019

As usual ,no good. I didn’t feel welcome and the custumer service wasn’t good. The prices are too hights out of the market place. I started to feel hesitant about recomm More

by Michel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They know.
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