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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
423 Reviews

423 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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August 10, 2023

I had never used this dealer before, but I had a recall. They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . More

by terri.kitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen and Bernie
Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Great experience for service. We did a drop off service but we got the truck back clean and all serviced. We will defiantly be going back for service. More

by mariahj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
COBY VENHAUS
Aug 14, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Took to long to diagnose and repair and it was hard to get information on the repairs More

by mg591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby
Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

August 08, 2023

Good people, everyone willing to help. Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! More

by Bradley
Recommend Dealer
Yes
Employees Worked With
Coby, Ann, Anna, Helen, Blakemore,Blake more, Brian
Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Bradley, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Bradley, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

August 03, 2023

I've had great experiences with Autonation Cadillac since 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Aug 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Faye, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

Check in and out process was friendly and efficient. Maintenance actions were to my satisfaction and they washed my truck. Thank you. More

by Mick Z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Aug 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Mick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

I took my Tahoe in for an oil change and tire rotation. They jumped right on it and I only had to wait a short time before they were finished and I was on my way. Everyone was extremely nice and helpful More

by jbelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Jul 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Autonation Cadillac West Amarillo

Jul 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

yes. Have never had any problems with them since I have bought my 2018 vehicle from them More

by lance_and_dayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 20, 2023

courteous,friendly, and timely service. would recommend to all for service to their vehichle at this location. i felt listened to and kept well informed. More

by daddydave226
Recommend Dealer
Yes
Employees Worked With
ann smith
Jul 24, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Always a great experience! They get my car done in a timely manner. Love it! More

by samdavdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Jul 17, 2023 -

samdavdan responded

💯

Jul 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Samdavdan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 21, 2023 -

samdavdan responded

You will see me soon....I am a loyal customer.

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