AutoNation Chevrolet Cadillac West Amarillo - Service Center

AC died as I arrived in Amarillo in 103 degree temp. Anne & Terry turned my repair around in remarkable time. Anne was especially friendly and helpful with fantastic communications. The personal service Anne & Terry turned my repair around in remarkable time. Anne was especially friendly and helpful with fantastic communications. The personal service was more like Neiman Marcus than an auto dealer. More

Good professional people I have had nothing but a real good experience with the people I have dealt with there good experience with the people I have dealt with there More

Repairs are done in a timely manner Cody keeps us informed and up to date on the repairs informed and up to date on the repairs More

I was from out of town and needed my oil change. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. More

Very friendly staff and service dept. is so good at explaining the work being done on my vehicle. is so good at explaining the work being done on my vehicle. More

Wonderful service and very friendly and helpful. I had to change my appointment 3 times and no problem I had to change my appointment 3 times and no problem More

Took care of my service needs in a timely manner and my service representative was both professional and courteous. service representative was both professional and courteous. More

My visit was regarding a manufacturer recall. It was easy to schedule the appointment online and communication was good via text and email. My only complaint is that when I picked my vehicle up t It was easy to schedule the appointment online and communication was good via text and email. My only complaint is that when I picked my vehicle up there was grease on the carpet and a scratch on the dashboard that wasn't there when I dropped it off. More

It took four phone calls and each time being transferred and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. I had another problem that I asked them to look at and when I went to get my car, I asked about it. The lady checking me out said, "didn't they tell you when they called to say your car was ready?" Then she had to page the young man twice and when he got back to the desk, he said the part was too old and they couldn't get it to fix the car. More

I had never used this dealer before, but I had a recall. They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . More