Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Chevrolet Cadillac West Amarillo - Service Center
Amarillo, TX
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
421 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center
Sort by
May 16, 2022
They did repairs at a cost of $2078. 00 and 250 miles down the road, I had the same problem. Wheen I called the service Mgr. About this he said that they stand by their tech and his decis 00 and 250 miles down the road, I had the same problem. Wheen I called the service Mgr. About this he said that they stand by their tech and his decision. After another 4 days in a hotel, Tierney Buick GMC in Moriarty New Mexico, fixed my truck. Don't take your vehicle to Autonation in Amarillo if you want a proper repair. More
by drmotter
Employees Worked With
Wade, Ann Marie, and Terry.
May 15, 2022
Service was done in a timely professional and informative manner. Vehicle needed a new battery that I wasn't aware of and probably saved me a future service call. manner. Vehicle needed a new battery that I wasn't aware of and probably saved me a future service call. More
by gwd2022
Employees Worked With
Coby
May 13, 2022
Coby, was able to get my truck in with little time to spare before going on a trip, and they got me back on the road in time to go. I really appreciate their professionalism and willingness to help me o spare before going on a trip, and they got me back on the road in time to go. I really appreciate their professionalism and willingness to help me out. More
by dustybell58
Employees Worked With
Coby
May 05, 2022
Great place! Greated when I first arrived. Nice waiting area with refreshments if you wnt them. All advisors are nice and friendly. The shuttle guy comes to w Greated when I first arrived. Nice waiting area with refreshments if you wnt them. All advisors are nice and friendly. The shuttle guy comes to waiting area often to see if anyone needs a ride. More
by swaimbl
Employees Worked With
Ann Smith
May 05, 2022
I’ve called in twice over the past 8 months regarding a safety recall & have gotten nowhere. I’m told there is no current remedy for this recall. No one has taken ownership of this, offers to take my nam safety recall & have gotten nowhere. I’m told there is no current remedy for this recall. No one has taken ownership of this, offers to take my name & call me back when parts are in-it just seems like I’m on my own in this situation. There may not be a current fix to the problem but I’m not impressed on how it’s being handled. More
by Yo Adrienne
Employees Worked With
Daniel, Colby
May 05, 2022
Wade did a fantastic job of taking care of us in our 5 1/2 month wait for a chip part from GM for our Volt. Since we are a one car household, he worked hard at keeping us in transportation during the wai 1/2 month wait for a chip part from GM for our Volt. Since we are a one car household, he worked hard at keeping us in transportation during the wait. Have no complaints about Autonation's handling of a bad situation for everyone. More
by LoveMyVolt
Employees Worked With
Wade
