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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
423 Reviews

423 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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December 13, 2022

Ann Smith is our go to person for service on our vehicles. She is the best there is. Always a great you experience. Thank you, Ann! More

by pampitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Dec 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Pampitt, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Cadillac West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Dec 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Pampitt, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 10, 2022

They were efficient and explained their process well. I did expect completion of work the same day but this was only a visit to determine which parts needed to be ordered. More

by Kimber
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember
Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Kimber, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 09, 2022

Ann was very professional and exceptional! Only complaint is wait time of 3 1/2 hrs for recall repair of supposedly 35 minute repair time. More

by lelahager
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ann
Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Wade took the time to address my issues and look up the fixes needed and order the parts. He answered any questions I had. More

by tannerbeilue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to Wade here at AutoNation Chevrolet West Amarillo! Thank you again for the great review!

December 08, 2022

I’ve been going here for years, best service in town. Terry and his crew are the best! More

by Dhoving1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Dec 08, 2022 -

Dhoving1 responded

Awesome service every time I go there.

Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 08, 2022

Autonation was very prompt and accurate. All people that we dealt with vere very helpful and knowledgeable Anne Marie was so helpful and a real asset to Autonation Had two dealings with au More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Marie
Dec 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Happy, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 07, 2022

This dealership always helps me to get in and out I’m from out of town that we squeeze me in for another change make sure I’m safe to go back on the road thanks to Ann Marie! More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann R.
Dec 09, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 07, 2022

Ann Marie Rothkrug was a great very informative and prompt! She also kept us in the loop regarding status and all that that was done. More

by jagwellservice75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Rothkrug
Dec 09, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2022

Ann Rothkru is an amazing service tech with great customer service skills. Always feel welcomed and fully satisfied. Car is always clean and ready on time for pickup. More

by Ashleybahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann R
Dec 09, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! If you have any further questions, please don't hesitate to reach out! Take care!

December 07, 2022

Thank you AnnMarie for taking care of my traverse. We love it, we appreciate you. More

by Sabien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann marie
Dec 09, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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