AutoNation Chevrolet Cadillac West Amarillo - Service Center

Ann Smith is our long-term Service Advisor. She is a true professional and makes sure we are completely satisfied when we bring our vehicles in for service. She is a true professional and makes sure we are completely satisfied when we bring our vehicles in for service. More

Service was quick and easy. I didn’t feel stressed or pressured to do anything. The service tech even explained several of the services in terms I could understand and gave pric I didn’t feel stressed or pressured to do anything. The service tech even explained several of the services in terms I could understand and gave prices with everything. More

Always great service! Very professional staff who pay attention and make sure all concerns are checked out Very professional staff who pay attention and make sure all concerns are checked out More

Great service by friendly knowledgeable personnel. Ann Marie Rothkrueg took of us. She is always smiling and really cares about her customers. Ann Marie Rothkrueg took of us. She is always smiling and really cares about her customers. More

up until this recall I would have said 5 star. they have a recall, they need to get their act together they have a recall, they need to get their act together More

I am tried of having to ask for a sticker on my window shield after a oil change and to reset my clock they forget to do that each time I don’t know about their shop people some are good and some are laz shield after a oil change and to reset my clock they forget to do that each time I don’t know about their shop people some are good and some are lazy don’t do their job right I hate to take my Cadillac somewhere else next time I should not have to remind them. And have my stick send to me in the mail . More

This dealership has excellent professionalism & there’s always an extremely pleasant & friendly atmosphere there & I find the waiting area comfortable. always an extremely pleasant & friendly atmosphere there & I find the waiting area comfortable. More

date of service JANUARY 6TH 2023 The gentleman (do not remember his name) who helped us was very knowledgeable, friendly and explained everything to us. He contacted us by phone when pickup was done. we remember his name) who helped us was very knowledgeable, friendly and explained everything to us. He contacted us by phone when pickup was done. we are from Colorado and having exhaust cleaning error with engine light on; our 2022. GMC Denaili diesel pickup. we have told everyone we know; how great the experience was, and we will defiantly be back again. Thank You!! More

Ann Smith is not only efficient but also very compassionate. While sitting in waiting room with other customers, at least two other customers praised her and her assistance. compassionate. While sitting in waiting room with other customers, at least two other customers praised her and her assistance. More

The service here is absolutely the best. They provide prompt attention and explain clearly options for taking care of my car. They provide prompt attention and explain clearly options for taking care of my car. More