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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
417 Reviews

417 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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November 19, 2024

Very professional and courteous. My car was thoroughly inspected for any issues. Was returned to me in a timely manner and was washed before returning to me. More

by marisa.trujillo.mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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October 10, 2024

Service was good and employees were very helpful. It just took longer than I thought it would. More

by Smithatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
September 20, 2024

They are always nice and greet you as soon as you pull in. They make it very easy and fast to get your oil change. It's no hassle at all. More

by stefybocanegra82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Sep 21, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

Everything went smooth and a good experience we will return for future services Thanks auto nation. More

by syntheticsrusllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Jul 24, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

Terry (Svc mgr) and his team went above and beyond in providing great customer service! Something that seems to be lacking every where else! Terry has proven to me that quality still means something! More

by Akeatin8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Jul 12, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Jul 13, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

I have watched Westgate grow into AutoNation by using their Service Dept. I find them to be competively priced and have confidence in the work. Important to me is the use of genuine GM techs and parts. More

by SweetThang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 05, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

Jul 05, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

June 18, 2024

The facility is well constructed. People are promptly responding as soon as I park my car. I was asked promptly what are my requirements. Waiting room is nice. Food and drinks are wel More

by Sawbrindley
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Report | Print
Jun 19, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Very good service department quick and to the point. Parts ordered and replaced in one day More

by Doug Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Jun 15, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Doug, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2024

AutoNation has the best customer service. They keep good communication thru every process., from purchase thru services. More

by kendamax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jun 14, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2024

Took me car in for an oil change, they completely screwed up. When I get on the highway now, my steering wheel shakes, pretty sad for a dealership More

by tisha_d1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jun 12, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Jun 12, 2024 -

tisha_d1119 responded

No thanks, they have screwed me since I bought the car.

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