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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
648 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 648 reviews

January 25, 2022

Great people! Service is the best, very friendly and excellent service, free car wash is the best! More

by Tdsmith64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Wade, Coby, and Ann
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Jan 29, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2022

Damon the salesman was very helpful with my new truck and was delivered as promised. More

by hdhoffman_littlebit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon
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Jan 27, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 24, 2022

Customer service was very nice and polite, they took good care of vehicle, I liked that they sanitize it as well. More

by Happy Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Venhaus
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Jan 27, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 24, 2022

Quick oil change and they even washed my Escalade! Highly recommend Ann and the rest of the guys More

by Deena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Jan 24, 2022 -

Deena responded

I was very pleased with the service I received from Autonation! Everyone there were very friendly! It was excellent! Thank you!

January 21, 2022

Poor communication about status of car. Had to bring car in multiple times to have issue recognized. Floor mats left with dirt and oil marks. More

by MacCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know service employees/mechanics name
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Jan 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one. Take care!

November 30, 2021

They had to work through extended warranty which was difficult. Apprentice the help working through everything. More

by Hmsena5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
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November 08, 2021

Very friendly and knowledgeable . Trucks was ready when promised . Service area very clean very comfortable . More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Marie
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Nov 11, 2021 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

Ann Smith is our Service Advisor & she has done a great job for us for years. She can't retire until we are too old to drive :). More

by jmartin26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Aug 27, 2021 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff member here at AutoNation Chevrolet West Amarillo! Thank you so much again for being one of our valued guests and we look forward to your next visit!

August 19, 2021

They have been outstanding whenever I have needed service. Ten More

by kirkproctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kobe
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Aug 21, 2021 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

Called on Monday to set up appointment for my stingray. Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ann
Report | Print
Aug 16, 2021 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Wendy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing, please call our General Manager at (806) 318-0057 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Aug 16, 2021 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Wendy, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 410-3825 to discuss what we can do to help.

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