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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

4.7
652 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 652 reviews

May 16, 2022

They did repairs at a cost of $2078. 00 and 250 miles down the road, I had the same problem. Wheen I called the service Mgr. About this he said that they stand by their tech and his decis More

by drmotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wade, Ann Marie, and Terry.
May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 16, 2022

Great Customer Service and very friendly. I never felt under pressure to buy and my dealer was very knowledgeable More

by garzathe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Simmons
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

Very good customer service, Aaron was very helpful and made sure i was taken care of. More

by nathanpena74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Peterson
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2022

Service was done in a timely professional and informative manner. Vehicle needed a new battery that I wasn't aware of and probably saved me a future service call. More

by gwd2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 13, 2022

Joe Rogan the salesman was professional and very knowleageable and curious. He is still calling me to see how the vehicle is performing and if there is anything that the dealer can do on vehicle to More

by ernesto75211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogan
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2022

Coby, was able to get my truck in with little time to spare before going on a trip, and they got me back on the road in time to go. I really appreciate their professionalism and willingness to help me o More

by dustybell58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
May 12, 2022

I had my cabin filter changed and the dealer didn’t even put the filter cover back on poor service More

by Jerrypotter36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 19, 2022 -

Jerrypotter36 responded

He can call me if he wants to make it rite

May 11, 2022

This service department is outstanding From the service mgr to both Ann’s What a great job they do More

by Shane 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both Ann’s
May 05, 2022

Great place! Greated when I first arrived. Nice waiting area with refreshments if you wnt them. All advisors are nice and friendly. The shuttle guy comes to w More

by swaimbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
May 05, 2022

I’ve called in twice over the past 8 months regarding a safety recall & have gotten nowhere. I’m told there is no current remedy for this recall. No one has taken ownership of this, offers to take my nam More

by Yo Adrienne
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel, Colby
May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 340-7656. We hope to hear from you.

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