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AutoNation Chevrolet Cadillac West Amarillo
Amarillo, TX
651 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 651 reviews
June 11, 2024
Took me car in for an oil change, they completely screwed up. When I get on the highway now, my steering wheel shakes, pretty sad for a dealership up. When I get on the highway now, my steering wheel shakes, pretty sad for a dealership More
by tisha_d1119
Employees Worked With
Not sure
June 07, 2024
Oil was changed and problems were corrected in a timely manner. The service department personal ( Ann Smith) was courteous and polite. She listened to me and understood my needs. manner. The service department personal ( Ann Smith) was courteous and polite. She listened to me and understood my needs. More
by rbrunton1957
Employees Worked With
Ann Smith
June 05, 2024
Problems with oil changes. They do not put in the right oil and filter requested. Do not always fill it completely full of oil. These same problems happen over and over so we a They do not put in the right oil and filter requested. Do not always fill it completely full of oil. These same problems happen over and over so we are unsatisfied customers and will not return. More
by arlene.dearing
Employees Worked With
Unknown
May 31, 2024
Coby and the staff and service department At Westgate Chevy in Amarillo are very professional . Prompt and explain what you need to know about the services your vehicle Needs . Chevy in Amarillo are very professional . Prompt and explain what you need to know about the services your vehicle Needs . More
by barry.vernon
Employees Worked With
COBY
May 30, 2024
Very friendly and Helpful. They took the time to explain most of the feature in the Silverado ZR2 even though it was information overload for me. lol They took the time to explain most of the feature in the Silverado ZR2 even though it was information overload for me. lol More
by Sancho44
Employees Worked With
Aaron and Mark
May 16, 2024
Several items were “checked” by the dealership inspection and marked as “passed but ended up needing repairs. When I called the dealership to talk about it I was told that they would not be making any repair and marked as “passed but ended up needing repairs. When I called the dealership to talk about it I was told that they would not be making any repairs and if I needed repairs or service I would need to take it somewhere else. This seems like a shady business practice as they seem to be hiding problems with their used cars. More
by Slade
Employees Worked With
Joe, Edd
May 15, 2024
This was my fourth time to purchase a car from this dealership. I come back because they are customer oriented whether purchasing a vehicle or having my vehicle serviced. The service department is the dealership. I come back because they are customer oriented whether purchasing a vehicle or having my vehicle serviced. The service department is the best!! More
by ann.green0094
Employees Worked With
Ann Smith
April 23, 2024
They were so great! They bent over backwards to find us something in budget and in great condition. We could not be happier with our experience here. They bent over backwards to find us something in budget and in great condition. We could not be happier with our experience here. More
by sarahjeandelaney
Employees Worked With
Damon, Kevin
