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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
647 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 647 reviews

September 30, 2022

Sorry I had to sit there for almost 4 hours otherwise everything was great. Truck looked really nice. More

by Debbiecrown61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade
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Oct 05, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

Love making an appointment and knowing that I’m going to be served that day at a specific time. Anne Marie order all the parts earlier in the day to have them on hand BEFORE I arrived. Great experience. More

by BrassPen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Marie
Report | Print
Oct 04, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oct 05, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello there! We are pleased to hear you had such a positive experience with us ! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Service is acceptable, promise time is about 3 to 7 days later. Don't promise something you can't deliver. More

by ikoethler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anne-Marie, Justin
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Oct 02, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

We are disappointed to learn of your experience here at AutoNation Cadillac West Amarillo but will take this opportunity to improve.

Oct 02, 2022 -

ikoethler responded

I also recently discovered that the very reason I brought my truck in was not resolved. The driveline was supposed to be fixed and not vibrate, but when I accelerate to high speed it vibrates just as before.

Oct 04, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

We are disappointed to learn of your experience here at AutoNation Cadillac West Amarillo but will take this opportunity to improve.

September 26, 2022

Ann Smith did an excellent job handling our truck. Thank you Ann, we appreciate your help. More

by Gator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Miller
Report | Print
Oct 01, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Gator, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 25, 2022

Autonation West in American is very clean, including the woman’s restroom & waiting area. The team members are very attentive & friendly. The wait time is always minimal. More

by Ymmatw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Sep 29, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 30, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Ymmatw, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 24, 2022

Ann was awesome! I'm completely satisfied with the service I received. She took care of the issue with great urgency and expediency. More

by gmbrooks72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Sep 28, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Sep 28, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

The employees are very professional and helpful. I had next day service for my blazer. More

by meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Meredith, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Meredith, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Phone person was courteous and helpful, appointment set up easily. Was not on hold, real person answered phone. Service rep and check out person were the same! More

by armstrongland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann, Wade
Report | Print
Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2022

COLBY / ANN, VISIT WAS REALY GOOD, THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS THANKS More

by SHAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY, ANN
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Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Shawn, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Sep 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Shawn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 21, 2022

We where traveling through Amarillo, Texas. From the east coast to west coast. Our vehicle need it service service and the service department was very helpful by accommodating our vehicle for s More

by hector.gonzalez.1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m very sorry, the service lady named escapes me, but she was great help.
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Sep 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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