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AutoNation Chevrolet Cadillac West Amarillo
Amarillo, TX
647 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 647 reviews
October 24, 2022
While on a cross country trip I needed an oil change. The service department was great at taking care of me and my wife. We were hungry and they provided transportation to and from a restaurant. Car was The service department was great at taking care of me and my wife. We were hungry and they provided transportation to and from a restaurant. Car was ready on our return. I would recommend this dealership to anyone. More
by lreinbold
Employees Worked With
Lisa Parasrami
October 24, 2022
Ann Smith is my Service Advisor and has been for many years. Ann is always professional and goes above and beyond to make sure we are completely taken care of when we need service. I will always use Ann years. Ann is always professional and goes above and beyond to make sure we are completely taken care of when we need service. I will always use Ann for our needs and recommend her to my colleagues as well. Troy was the technician that did the repairs on my vehicle. Troy came and talked with me about what was happening and what was needed to resolve the issue. Troy was very professional and a true master of his craft. Both Ann and Troy should be commended for a job well done! More
by audyjones
Employees Worked With
Ann Smith - Service Advisor, Troy was the technician
October 19, 2022
I received very excellent customer service from start to finish. Every worker was very kind and most helpful. Thank you for making this a very positive experience. finish. Every worker was very kind and most helpful. Thank you for making this a very positive experience. More
by Johnniesuehancock
Employees Worked With
Ann Marie Rothkrug, Lisa Parasrami
October 12, 2022
I was helped by the service rep Ann Marie this past Saturday while my car was being serviced. She was super personable and fielded all my questions quickly and courteously! The service department has a Saturday while my car was being serviced. She was super personable and fielded all my questions quickly and courteously! The service department has always gone above and beyond for me and my Spark. More
by redrumlyrium
Employees Worked With
Ann Marie
October 11, 2022
Autonation was able to get my truck in on short notice and get it out in a reasonable amount of time. The staff is friendly and helpful. Overall I have had very good results using the Service Department a and get it out in a reasonable amount of time. The staff is friendly and helpful. Overall I have had very good results using the Service Department at Autonation West in Amarillo. More
by mrinne4
Employees Worked With
Ann Smith
