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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
651 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 651 reviews

February 08, 2023

This dealership was able to diagnose and fix the problem after I was turned away from 2 other dealerships. This dealership was professional and knowledgeable with the new vehicles. I will continue to use More

by Bobbyflick12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Supervisor
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Feb 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Always great service! Very professional staff who pay attention and make sure all concerns are checked out More

by krichey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie
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Feb 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2023

Great service by friendly knowledgeable personnel. Ann Marie Rothkrueg took of us. She is always smiling and really cares about her customers. More

by gonzalar195623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Rothkrueg
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Feb 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

Feb 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ann here at AutoNation Chevrolet West Amarillo! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 28, 2023

up until this recall I would have said 5 star. they have a recall, they need to get their act together More

by jones6654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Jan 30, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

We regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (806) 340-7656 -- we hope to hear from you soon.

January 25, 2023

I am tried of having to ask for a sticker on my window shield after a oil change and to reset my clock they forget to do that each time I don’t know about their shop people some are good and some are laz More

by mjescoto@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I love Annamarie always so good in helping us !!
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Jan 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service.

January 24, 2023

This dealership has excellent professionalism & there’s always an extremely pleasant & friendly atmosphere there & I find the waiting area comfortable. More

by Twanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Jan 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Jan 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Twanda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

date of service JANUARY 6TH 2023 The gentleman (do not remember his name) who helped us was very knowledgeable, friendly and explained everything to us. He contacted us by phone when pickup was done. we More

by dwayne turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure what his name was
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Jan 23, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 20, 2023

Ann Smith is not only efficient but also very compassionate. While sitting in waiting room with other customers, at least two other customers praised her and her assistance. More

by slcoleman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Jan 23, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 18, 2023

The service here is absolutely the best. They provide prompt attention and explain clearly options for taking care of my car. More

by Mlstaton66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Jan 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 14, 2023

Love taking our automobiles here, the staff is very friendly, knowledgeable and eager to help get you in and out quickly!!!! More

by mrs.pdboswell@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann smith
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Jan 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

Jan 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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