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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
651 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 651 reviews

April 13, 2023

I was towed in on March 13-14 for a battery/alternator problem. My car was ready for pickup late in the day on March 31. I had requested that they keep the old battery since it was only a year old. I t More

by petra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby Venhaus
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Petra, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Amarillo take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

Apr 23, 2023 -

petra responded

My vehicle was towed back to your shop in less than 50 miles. This time the belt was gone and pieces of something were left on the pavement. Just picked it up and am hoping I can make it to Houston next week and then back. I hope the A/C is OK. It did not cool on the way home and Houston is a lot warmer than Amarillo. Everything seems to connected to the same system. They did say I would get it back in a week but they were able to get it back sooner so I could get ready for my trip (considering I only had the car back for a week since my last Houston trip. Thanks for the speedy repair.

April 13, 2023

Employees were very friendly, considerate and did a very efficient job in servicing my vehicle and in a reasonable time More

by dalple87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 10, 2023

Took my Cadillac in for an oil change, tire rotation. My car was ready within the quoted timeframe and also washed and dried. Both the service writer and the lady at checkout were very friendly. More

by Jeepgirl
Recommend Dealer
Yes
Employees Worked With
Danny? Not sure about the lady
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2023

Excellent Service! Kept us informed! Very polite and professional! Would definitely recommend Auto Nation to anyone. More

by dormab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Dormab, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Apr 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

April 07, 2023

I have been taking my vehicles here for over 7 years because they always provide quick and honest service for the regular maintenance and repairs when needed. More

by gall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2023

DANNY THE SERVICE REP. WAS EXCEPTIONAL. THE SERVICE WAS PROMPT. CARL THE DRIVER WAS VERY COURTEOUS AND EFFICIENT. I WOULD RECOMMEND THIS DEALERSHIP. More

by TSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY, CARL
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Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 06, 2023

The staff was friendly and got me in and out in a timely manner to where I could get to my appointment at 11:00am the same morning. Even provided a complimentary oil change while my truck was there. More

by Brian Morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Apr 09, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Brian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2023

The service was excellent. Fixed my Acadia the same day. Ann was so helpful and polite. More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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Apr 05, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Kerry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Open, honest, transparent engagement and transaction. Strongly recommend Autonation Chevrolet Cadillac West Amarillo for your next vehicle. From the sales person (Martin), to finance (Kristian), to the More

by plschmisseur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Perez
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Apr 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

Apr 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2023

Was a quick and easy experience! Greg Franklin was very helpful and polite.The car we got was checked over and repaired very well. More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Franklin
Report | Print
Apr 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Terry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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