Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
651 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
Contact Dealership
View Awards

7300 I-40 West

Amarillo, TX

79106

Directions

By Type

Showing 651 reviews

June 30, 2023

Not so quick for an oil change, but very friendly and car is clean and washed. More

by Harold
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Harold, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Harold, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 29, 2023

GREATLY appreciated DAN getting in/out in 5 hours for an emergency repair on my 2005 Tahoe, and the labor discount. DID NOT appreciate not getting a GM EMPLOYEE discount on the price of the parts! More

by WILLIAM TOTH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan -Service Writer
Report | Print
Jul 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello William, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jul 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi William, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (806) 340-7656 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 25, 2023

Slowest oil change around! ! 4 1/2 hours. Ridiculous !!! Never will I come again here More

by Brendath6
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one.

Jun 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

June 24, 2023

very help full paid close attention to me worked very fast to help with my time and got the bad tire pressure sensor replace the next morning as soon as i got there. had called salesman on his cell phone More

by sandwcycle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Jun 27, 2023 -

sandwcycle responded

Ryan was wonderful to deal with and everyone was friendly and took time to talk with me while i waited for the paperwork to be prepared. Thank you to everyone, Everyone was so helpful. Thank you Shawn L. Shelden

June 23, 2023

Scheduling service is easy and convenient. The service techs are very knowledgeable and the dealership seems to be able to procure the parts needed in a very timely manner. My auto is always r More

by sharkey5103
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Coby Venhaus
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

last two times with an appointment it has taken four to five hours for an oil change and i have had to call them. More

by maxx19552000
Service Price Transparency
Recommend Dealer
No
Employees Worked With
cory
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 318-0057. We would appreciate the chance to turn your experience around.

Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (806) 340-7656 so we can assist you further.

June 22, 2023

They have great service and was really quick did not had to wait for a long time More

by Sergio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anne Smith
Report | Print
Jun 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Jun 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 17, 2023

it was a really good experience,I will bring my car back there again when I need service. More

by davemhill23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

I have had excellent service every time I have an appointment. Very professional service department More

by kasigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2023

Best dealership and service department. Love Ann Smith and Aaron Peterson. Don’t change anything More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

We appreciate you taking the time to leave us a response, Nelson! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...
13
14
15
...
66