AutoNation Chevrolet Cadillac West Amarillo

We were traveling through Amarillo when we had a transmission problem. Ann Smith from the dealership customer services made the whole repair experience exceptionally pleasant. She worked with us to transmission problem. Ann Smith from the dealership customer services made the whole repair experience exceptionally pleasant. She worked with us to get the car evaluated and to make the repair decision. During the repairs, She had the dealership auto take us to and pick us up from our hotel to restaurants daily while our transmission was being replaced. Additionally she was very compassionate and understanding, making discussions more pleasant. It appears that my transmission has been correctly repaired. And I felt confident that it would be fixed in the time quoted! More

Great service! !!! Sales rep super friendly and helpful. We got a great deal and walked out with a great car !!! Sales rep super friendly and helpful. We got a great deal and walked out with a great car More

Not so quick for an oil change, but very friendly and car is clean and washed. is clean and washed. More

GREATLY appreciated DAN getting in/out in 5 hours for an emergency repair on my 2005 Tahoe, and the labor discount. DID NOT appreciate not getting a GM EMPLOYEE discount on the price of the parts! emergency repair on my 2005 Tahoe, and the labor discount. DID NOT appreciate not getting a GM EMPLOYEE discount on the price of the parts! More

Slowest oil change around! ! 4 1/2 hours. Ridiculous !!! Never will I come again here ! 4 1/2 hours. Ridiculous !!! Never will I come again here More

very help full paid close attention to me worked very fast to help with my time and got the bad tire pressure sensor replace the next morning as soon as i got there. had called salesman on his cell phone fast to help with my time and got the bad tire pressure sensor replace the next morning as soon as i got there. had called salesman on his cell phone not realizing that the dealership was closed he took my call about the sensor and made sure everyone was watching for the minute i got there More

Scheduling service is easy and convenient. The service techs are very knowledgeable and the dealership seems to be able to procure the parts needed in a very timely manner. My auto is always r The service techs are very knowledgeable and the dealership seems to be able to procure the parts needed in a very timely manner. My auto is always returned after service washed and clean, cleaner than when brought in which is nice. More

last two times with an appointment it has taken four to five hours for an oil change and i have had to call them. five hours for an oil change and i have had to call them. More

They have great service and was really quick did not had to wait for a long time to wait for a long time More

it was a really good experience,I will bring my car back there again when I need service. there again when I need service. More