Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

Overview
Reviews
Vehicles
4.7
648 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
Contact Dealership
View Awards

7300 I-40 West

Amarillo, TX

79106

Directions

By Type

Showing 648 reviews

July 21, 2023

The entire staff at AutoNation West in Amarillo, Tx from my salesman, Joe Rohans, to the finance guy, to the staff in the service department; they all made the whole process of buying my car an easy and str More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rogans
Report | Print
Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Dawn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Dawn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 20, 2023

courteous,friendly, and timely service. would recommend to all for service to their vehichle at this location. i felt listened to and kept well informed. More

by daddydave226
Recommend Dealer
Yes
Employees Worked With
ann smith
Report | Print
Jul 24, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Always a great experience! They get my car done in a timely manner. Love it! More

by samdavdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Jul 17, 2023 -

samdavdan responded

💯

Jul 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Samdavdan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 21, 2023 -

samdavdan responded

You will see me soon....I am a loyal customer.

July 09, 2023

Mary was very polite and courteous and explained details of my service and other recommendations for my vehicle More

by Jcarr830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Smith
Report | Print
Jul 12, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 12, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Ann Smith is the go to woman at this dealership as far as maintenance department Just ask for her very nice woman and with schedule your appointment and take care of you very professionally. More

by Bo
Recommend Dealer
Yes
Employees Worked With
Ann Smith.
Report | Print
Jul 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

We were traveling through Amarillo when we had a transmission problem. Ann Smith from the dealership customer services made the whole repair experience exceptionally pleasant. She worked with us to More

by lpooler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Great service! !!! Sales rep super friendly and helpful. We got a great deal and walked out with a great car More

by Payan.np
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin Perez
Report | Print
Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Not so quick for an oil change, but very friendly and car is clean and washed. More

by Harold
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Harold, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 04, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Harold, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 29, 2023

GREATLY appreciated DAN getting in/out in 5 hours for an emergency repair on my 2005 Tahoe, and the labor discount. DID NOT appreciate not getting a GM EMPLOYEE discount on the price of the parts! More

by WILLIAM TOTH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan -Service Writer
Report | Print
Jul 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello William, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jul 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi William, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (806) 340-7656 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 25, 2023

Slowest oil change around! ! 4 1/2 hours. Ridiculous !!! Never will I come again here More

by Brendath6
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one.

Jun 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

1
...
12
13
14
...
65