AutoNation Chevrolet Cadillac West Amarillo

It took four phone calls and each time being transferred and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. I had another problem that I asked them to look at and when I went to get my car, I asked about it. The lady checking me out said, "didn't they tell you when they called to say your car was ready?" Then she had to page the young man twice and when he got back to the desk, he said the part was too old and they couldn't get it to fix the car. More

I had never used this dealer before, but I had a recall. They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . More

Great experience for service. We did a drop off service but we got the truck back clean and all serviced. We will defiantly be going back for service. We did a drop off service but we got the truck back clean and all serviced. We will defiantly be going back for service. More

Took to long to diagnose and repair and it was hard to get information on the repairs get information on the repairs More

Good people, everyone willing to help. Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! More

I've had great experiences with Autonation Cadillac since 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. More

The staff did a fantastic job from Greg the sales person to the manager. Kevin was extremely helpful. Their professionalism goes above and beyond my expectations. I would highly suggest visiting this deal to the manager. Kevin was extremely helpful. Their professionalism goes above and beyond my expectations. I would highly suggest visiting this dealership to get your new vehicle. Please ask for Greg Watson as he did a great job. More

I hade a great experience and I will use auto nation for my service of my new Trail Blazer. my service of my new Trail Blazer. More

Check in and out process was friendly and efficient. Maintenance actions were to my satisfaction and they washed my truck. Thank you. Maintenance actions were to my satisfaction and they washed my truck. Thank you. More

After having a bad experience at Kia of Amarillo, my wife and I were ready for a new dealership. We found our Trailblazer at Autonation West. We were able to look at it without having a sales person rush us and I were ready for a new dealership. We found our Trailblazer at Autonation West. We were able to look at it without having a sales person rush us with questions. We started working with Gregory. He was professional and we had good communication with him. Then Leo helped us through the trade and buying our Trailblazer. Leo and Gregory stayed late with us to make sure we got the vehicle we needed. By the time we finished signing paperwork, the service department was closed, so the car was not washed prior to us leaving, but Leo is making sure we get our car washed like is should be. It was a pleasure to do business with Autonation Chevy West. We are looking forward to the future with them. More