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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

4.7
648 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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7300 I-40 West

Amarillo, TX

79106

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Showing 648 reviews

August 09, 2023

Took to long to diagnose and repair and it was hard to get information on the repairs More

by mg591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby
Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

August 08, 2023

Good people, everyone willing to help. Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! More

by Bradley
Recommend Dealer
Yes
Employees Worked With
Coby, Ann, Anna, Helen, Blakemore,Blake more, Brian
Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Bradley, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

Aug 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Bradley, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

August 03, 2023

I've had great experiences with Autonation Cadillac since 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Aug 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Faye, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2023

The staff did a fantastic job from Greg the sales person to the manager. Kevin was extremely helpful. Their professionalism goes above and beyond my expectations. I would highly suggest visiting this deal More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Watson
Aug 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Melissa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

I hade a great experience and I will use auto nation for my service of my new Trail Blazer. More

by Peter Bowes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All were great
Aug 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Peter, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Check in and out process was friendly and efficient. Maintenance actions were to my satisfaction and they washed my truck. Thank you. More

by Mick Z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Aug 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Mick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

After having a bad experience at Kia of Amarillo, my wife and I were ready for a new dealership. We found our Trailblazer at Autonation West. We were able to look at it without having a sales person rush us More

by helms.chance7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory and Leo
Jul 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jul 30, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 26, 2023

I took my Tahoe in for an oil change and tire rotation. They jumped right on it and I only had to wait a short time before they were finished and I was on my way. Everyone was extremely nice and helpful More

by jbelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Jul 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Autonation Cadillac West Amarillo

Jul 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 26, 2023

Went look found one and smooth salesman was very knowledgeable and Caring Sales manager great job F&I HE WAS ON BOARD with all the answer all questions More

by Jerry mchenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 28, 2023 -

Jerry mchenry responded

So welcome

July 21, 2023

yes. Have never had any problems with them since I have bought my 2018 vehicle from them More

by lance_and_dayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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