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AutoNation Chevrolet Cadillac West Amarillo
Amarillo, TX
648 Reviews
AutoNation Cadillac West Amarillo is a Cadillac dealership near you that prioritizes your time and needs first. At AutoNation Cadillac West Amarillo, we're committed to giving you premium customer service and expertise, whether you currently want to lease a Cadillac, service a Cadillac, or buy a Cadillac. The new or used Cadillac you're searching for is waiting for you on our dealership lot, and we promise to get you behind its wheel. AutoNation Cadillac West Amarillo is located in AMARILLO, and also serves the nearby communities of Hereford, Vegas, and Dumas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
August 18, 2023
I was from out of town and needed my oil change. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. More
by diannakimbell
Employees Worked With
Cody
August 15, 2023
We had an excellent experience selling our car to Auto Nation West. The staff spent a lot of time with us and made the process easy and stress free. We were provided a ride home when the transaction w Nation West. The staff spent a lot of time with us and made the process easy and stress free. We were provided a ride home when the transaction was completed. Thank you to all of the staff who made this cash offer possible. More
by Mark, Debbie & Ken
Employees Worked With
Joe Miller, Kevin Kessenger
August 11, 2023
My visit was regarding a manufacturer recall. It was easy to schedule the appointment online and communication was good via text and email. My only complaint is that when I picked my vehicle up t It was easy to schedule the appointment online and communication was good via text and email. My only complaint is that when I picked my vehicle up there was grease on the carpet and a scratch on the dashboard that wasn't there when I dropped it off. More
by Colbycami21
Employees Worked With
Not sure
August 11, 2023
It took four phone calls and each time being transferred and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. and leaving messages to get an appt for a recall! Everyone taking my calls was nice, but no one returned my calls! Check-in was easy and efficient. I had another problem that I asked them to look at and when I went to get my car, I asked about it. The lady checking me out said, "didn't they tell you when they called to say your car was ready?" Then she had to page the young man twice and when he got back to the desk, he said the part was too old and they couldn't get it to fix the car. More
by cevans51929
Employees Worked With
Coby?
August 10, 2023
I had never used this dealer before, but I had a recall. They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . They were very friendly, helpful and fast. They kept in contact with me throughout the process till I picked up my vehicle . More
by terri.kitts
Employees Worked With
Nathen and Bernie
August 10, 2023
Great experience for service. We did a drop off service but we got the truck back clean and all serviced. We will defiantly be going back for service. We did a drop off service but we got the truck back clean and all serviced. We will defiantly be going back for service. More
by mariahj
Employees Worked With
COBY VENHAUS
