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AutoNation Chevrolet Arrowhead

Peoria, AZ

4.5
1,135 Reviews

9055 W Bell Rd

Peoria, AZ

85382

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Showing 1,135 reviews

November 28, 2023

We had a very pleasant experience shopping for a new vehicle. Dominic was very knowledgeable and attentive and provided all the information we needed to make a confident decision! More

by Vicky P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 01, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Vicky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 26, 2023

My service advisor was super friendly and kept me updated on my car, I also appreciate that they check my tires and brake pads. More

by daniellenicks123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 28, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

My experience was great! ! The dealership was very friendly. The service center was very knowledgeable with the service that I needed for my warranty that I still had on my Eq More

by csaysban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Flatt
Nov 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2023

The managers listen to your concerns. We were there 3 1/2 hours just for a trunk liner to be installed. Vehicle was not washed when we purchased and not after service yesterday. However, More

by lindaelliottal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 24, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (623) 428-8851. We hope to hear from you.

November 20, 2023

Outstanding dealership! I have purchased two new vehicles here, plus I have used their service department numerous times. They are very concerned about trying to provide t More

by azpetersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike T.
Nov 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2023

Only issue was after spending over $1200 on this service I had to ask for it to be washed.This should a standard service and when service person asked an fellow employee to wash it she made a big deal about More

by rfboller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Flatt
Nov 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 17, 2023

Job done professionally in friendly manner, and the time was perfect for doing that service beside checking the tires pressure More

by kamall06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Simpson
Nov 22, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 22, 2023 -

kamall06 responded

Yes, Thank you

November 17, 2023

Mike, kept us informed and updated on the repair of our vehicle, he went out of way to ensure every possible step was taken to correct the mistmakes of another dealer. Mike was was extremely professional a More

by lynn.kramer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tormollan
Dec 29, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

They need a work-around for the GM policy to not update the EMU on certain cars. That policy basically causes me to trash an otherwise perfectly good car. With GM policies like that you can bet my next car More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name, No
Nov 16, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (623) 428-8851 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 13, 2023

Easy to schedule appointment, reminder messaging was helpful, Bradley went through everything the truck was scheduled for and the cost for each so there would be no surprises. He arranged a ride from an More

by JKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 16, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Thank you so much for your feedback! We hope you have a great day!

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