AutoNation Chevrolet Arrowhead

Disappointed they don't carry the parts to repair my 2006 silverado. The truck needed three things repaired they couldn't do them because they can't get the parts. The oil change is the only thing they did a silverado. The truck needed three things repaired they couldn't do them because they can't get the parts. The oil change is the only thing they did and they made a mess doing it. My clean garage floor is a mess now with a 10 inch circle of oil that drip from the skid plate. It should have been cleaned before it was released to me. Very disappointed!!! More

It was a great experience. Definitely recommend the sales team and dealership if your looking for a car Definitely recommend the sales team and dealership if your looking for a car More

The Staff was friendly and helpful quick and easy purchase of new vehicle with Zach purchase of new vehicle with Zach More

Was very professional, all the employees I worked with including Bonita were great to work with!!! Would recommend the dealership to friends & family!!! including Bonita were great to work with!!! Would recommend the dealership to friends & family!!! More

Great service and knowledgeable people from salespeople to service needs. Dominic (salesman) is very knowledgeable and helpful with all and any vehicle that you might be interested in. to service needs. Dominic (salesman) is very knowledgeable and helpful with all and any vehicle that you might be interested in. More

After sales support is horrible. I was sold a $50k car that had un disclosed modifications and cannot pass emissions. Dealer has gone dark after committing to fix. I was sold a $50k car that had un disclosed modifications and cannot pass emissions. Dealer has gone dark after committing to fix. More

Friendly, clean, professional atmosphere. Was greeted at the entrance by an employee and taken to Dominic Boffa with who I had an appointment. Was greeted at the entrance by an employee and taken to Dominic Boffa with who I had an appointment. More

My service rep Rosa told me, "you'll be receiving a survey, any question that is not positive will result in me getting in trouble and having to go to the principal’s office." I facilitate Gallup surv survey, any question that is not positive will result in me getting in trouble and having to go to the principal’s office." I facilitate Gallup surveys for a living and putting that type of pressure on customers only works to skew honest feedback. A better approach would be for the rep to ask, “did we meet all of your service expectations?” And if the answer is no, a good response would be, “We would love the opportunity to have a second chance to get it right, could you tell us where we missed the mark.” Telling me to give a good rating to avoid “ending up in the principles office” tells me there is no real concern for my level of service and only a self-concern. And yes, my service could have been better but she never thought to ask me. More

Justin and AutoNation Chevrolet made my purchasing experience quick and painless. This is not incentivized and I was ready to have an awful experience because that’s what I’m used to with dealerships, experience quick and painless. This is not incentivized and I was ready to have an awful experience because that’s what I’m used to with dealerships, but it was anything but. I’ve already recommended them to a family member. More

Pretty quick process. Still a few problems. Had to go back a week later to resign papers. Having to take the truck back for a second time to fix a problem the truck had wh Still a few problems. Had to go back a week later to resign papers. Having to take the truck back for a second time to fix a problem the truck had when we bought it. Still felt they could have Givin us a better deal. We also live 1.5 miles away. So back and fourth isn't exactly ideal. More