AutoNation Chevrolet Arrowhead

Was no pressure! Salesman - Nwail - was great. Walked me through the process, and was very happy with my experience! Inventory on the lot was nice, too! Was not Salesman - Nwail - was great. Walked me through the process, and was very happy with my experience! Inventory on the lot was nice, too! Was not disappointed! More

Great service, great people, great experience. What more could I ask for when shopping for a vehicle? What more could I ask for when shopping for a vehicle? More

Customer service terrible, communication terrible, quality cars terrible. Drove up from Tucson not once but twice. First car was in the shop. Got to look at it in a dark shop and was still on a car li quality cars terrible. Drove up from Tucson not once but twice. First car was in the shop. Got to look at it in a dark shop and was still on a car lift. Mechanic must have forgot to turn interior lights and radio off. Used the flashlight from my phone to look at it. Then after being treated poorly by the staff just decided to walk out. Received an apology from Mark about the car not being ready and how we were treated and was wanting to make it right with us and to return. So dumbest mistake we returned to the lot to look at another car that again wasn't ready. Showed up to get treated the same way by staff. Everyone here acts lost as if no one knows what's going on. Mark showed up with the car I was interested in. Thank you to my ASE master certified mechanic husband this junk box would have been purchased. Engine caked with oil. Compound from buffing the car all over the door jams and everywhere. Small tip. If your going to sell junk try to clean up the cover up before you sell it. Don't try to sell it when it's still being worked on. All I can say is brood of vipers here. No one cares. DON'T BUY HERE you will regret it More

If I could give a 0 I would. DO NOT BUY FROM HERE!!! For all of my Arizona people, do NOT buy ANYYHING from this Autonation Chevy dealership in Phoenix off of Bell road. They a DO NOT BUY FROM HERE!!! For all of my Arizona people, do NOT buy ANYYHING from this Autonation Chevy dealership in Phoenix off of Bell road. They all are scammers and tried to get me into a $20,000 car loan for a car that had oil every where underneath the hood. Tried to explain it away with the 250 mile, 5 day money back guarantee and saying that the car just "wasn't cleaned properly". My uncle is an ASE certified mechanic and he knows what he's talking about yet, Mark, the salesman, continued to argue with him, over ride him, and try to push the car on us. This was out SECOND time visiting the dealership after an apology for what happened the FIRST time. The first time we made the 2 HOUR/2 AND A HALF HOUR TRIP up from Tucson, we were shown a 2007 Toyota Matrix that we were told was ready to show, IN THE DARK that was up on a lift still being worked on, couldn't test drive it, and no one knew when the car would be ready, what was wrong with it, etc. Derek and Sean then proceeded to tell us that they didn't know why we came all the way to Phoenix when there's CHEAP cars to look at in Tucson and being nothing but rude and condescending towards us. We never wanted to go back until Mark apologized up and down and wanted to make it right, yet only did the same thing and made it worse. Mark told us the car I wanted was at a dealership an hour away which turned out to only be 15 minutes away and the entire store did nothing but play games with us. I have all texts to prove, pictures, everything. I hope this is HEARD! No one should buy from this company!!!! More

The salesman and manager offerd no other solution to me once I had no interest in the $1200 payment once I had no interest in the $1200 payment More

Very professional and efficient always excellent service Daniel notified me if everything every step of the way Daniel notified me if everything every step of the way More

Good service and good people good attention and everything service they do is 100/p everything service they do is 100/p More

Great service department with professional staff. My truck was serviced and washed in the amount of time Michael promised. I will recommend this Dealership to friends and family. My truck was serviced and washed in the amount of time Michael promised. I will recommend this Dealership to friends and family. More

Very professional staff listened to my needs . Easy check in and easy check out very friendly people. Easy check in and easy check out very friendly people. More

My service rep, Mike Cane, was professional and provided all information I requested. May car was serviced in a timely manner and I was provided transportation to work and was picked up at work when the car all information I requested. May car was serviced in a timely manner and I was provided transportation to work and was picked up at work when the car was ready. More