AutoNation Chevrolet Arrowhead

The dealership does not run things like others, i get a service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you wa service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you want is there that day, then i got turned away after taking a day of work, so my first service did not get done by them.then when i need warranty work it take a long time for part to come in, then i end up going to them to see if it is in, it was in when i checked for 4 days but never got a call to set up appt, till i made it that day, and again now i am waiting for another warranty part, so i will be checking on that one today myself, More

They keep me informed about any and all maintenance items that are required and may be close to warranty. that are required and may be close to warranty. More

Had an unexpected battery failure, Vince replaced the battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my litt battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my little matter could get in between longer projects, I also noticed the men's bathroom actually smelled nice! & had floor mats in high traffic areas!! Instead of the usual "crusty" men's bathroom. Had good experience in the past with repairing unusual transmission clunking when shifting that required ordering a not -so- common transmission and installation. More

I was very pleased with my appointment yesterday for my oil change usually it has been taking up to4 hours, yesterday it was only 45 minutes. thanks oil change usually it has been taking up to4 hours, yesterday it was only 45 minutes. thanks More

Be very careful when looking at final documents. They were deceitful and dishonest. When I went back had to wait an hour only for everyone to be too busy to help. They were deceitful and dishonest. When I went back had to wait an hour only for everyone to be too busy to help. More

Went to this dealership to look at Colorado's, were not familiar with the different models and their features. Went Early in the morning because it's hot here and we were met by Nwail and he sure was a wo familiar with the different models and their features. Went Early in the morning because it's hot here and we were met by Nwail and he sure was a wonderful sales person. He took us straight to the line of Colorado's and explained the models and features of each in detail. You can tell this man takes pride in his work and knows what he's selling, it was very refreshing. We ended up leaving with a new Colorado and could not be happier with the salesperson and the staff. We love our new truck! More

Aaron and Chad were excellent. Very welcoming, kind and informative. At pick up my keys were misplaced but Aaron quickly went to find them himself. Our next appointment will defini Very welcoming, kind and informative. At pick up my keys were misplaced but Aaron quickly went to find them himself. Our next appointment will definitely be scheduled with one of them. More

I was there early for my oil change appointment and they got me right in. I was there under 2 hours and everything got done. got me right in. I was there under 2 hours and everything got done. More

When I had a keyfob issue with my car, my Service Manager Aaron was able to get me new keyfobs and even arranged a rental car for me so I did not have to stay at the dealership for an extended amount of time Aaron was able to get me new keyfobs and even arranged a rental car for me so I did not have to stay at the dealership for an extended amount of time More

I purchased a used truck in January 2023. I was sold a "bumper to bumper" warranty (Veritas). While driving my truck it turned off on me. The warranty refuses to cover. The cap-less gas spou I was sold a "bumper to bumper" warranty (Veritas). While driving my truck it turned off on me. The warranty refuses to cover. The cap-less gas spout is broken. The warranty refuses to cover. Brent Melville sold me the warranty so that I could "peace of mind". What a waste of money. BTW the truck was in their shop for a week. More