AutoNation Chevrolet Arrowhead

paperwork got screwed up regarding title and registration; also mailed id cards for a service plan we did not buy. Lady trying to fix the paperwork said she'd call back in 20 mintues... didn't registration; also mailed id cards for a service plan we did not buy. Lady trying to fix the paperwork said she'd call back in 20 mintues... didn't happen. Dave More

I never felt pressured or deceived. The salesman was extremely helpful and pleasant. I explained my financial situation to him and he was sympathetic and did not try to sell me a car outside of my budge extremely helpful and pleasant. I explained my financial situation to him and he was sympathetic and did not try to sell me a car outside of my budget. In the next week I dealt with the banks with the support of the Finance Manager and was able to secure funding for my new car! More

My buying experience with Saul Aquirre was smooth and stress free. I did not experience any game playing that I experienced with other dealers. I paid a extremely fair price and he added a bulk head prot stress free. I did not experience any game playing that I experienced with other dealers. I paid a extremely fair price and he added a bulk head protector and had it installed in the van as part of the purchase price. I would buy from him again. I needed some work on my air conditioner. I had been assigned a service manager, David Lewis. He knows my vehicle from servicing it before and I knew him and was comfortable working with him. He discovered in his inspection a small leak in my oil pan. I had not seen any oil in the driveway or any other symptoms. He notified me and he fixed it. I didn't have to pay for any of the repair work and it was done quickly. If the mechanic didn't notice the leak it could have lead to larger problems and potentially extensive cost. I highly recommend Power Chevrolet at Arrowhead. More

The experience was the best I have had with that dealership. Nico was great. He asked all our questions. Went out of his way to get us the deal on our new car. The Genaral Sales manager Jimmy dealership. Nico was great. He asked all our questions. Went out of his way to get us the deal on our new car. The Genaral Sales manager Jimmy Zamorano help alot with getting the best value for our trade in even know we had a minor accident the day before. He is also helping us with the insurance companies to get the vehicle fixed. He also ave us a nice package. Last the Finance Manager Kelly Fraley was easy to work with. Did not try to force extended warranty on us. More

The sales person went out of his way to get me the vehicle that I truly wanted. He had to arrange a pick up from another dealership in Mesa in order for us to have the perfect car. Thank you vehicle that I truly wanted. He had to arrange a pick up from another dealership in Mesa in order for us to have the perfect car. Thank you More

Nico was a great salesman and I would highly redcommend him. I don't think the financial person was up front. Almost to the point of being dishonest just to make a sale on the extra insurance. I know I sh him. I don't think the financial person was up front. Almost to the point of being dishonest just to make a sale on the extra insurance. I know I should have read everything I signed but I thought it had already been extablished re the lenght of time we were financing. I did go back and tell the finance manager how I felt and I got "I'm sorry" He knew exactly why I'm upset. I thought I was financing for 60 monthe got home and relized it is for 75 months. This all happened re the extra insurance. I was led to believe the payment I ended up with was with less insurance instead I had the same amount with an extra 15 months added on the contract. I'm not a happy camper and would not purachase with this company again. I do like my car,though. More

We were on vacation and 1500 miles from home. The car had been worked on prior to our trip but the problem had not been fixed. We were told it was fixed but the noise would disappear in a few days. The noise been worked on prior to our trip but the problem had not been fixed. We were told it was fixed but the noise would disappear in a few days. The noise only got progressively worse to the point we were not comfortable driving it. Called Power Chevrolet and they said to bring it right in that day. Roger checked the noise and the steering function and knew what the problem was. He make us an appointment on the spot that was a couple of days away. The car was fixed solving the problem only to have an additional problem show up that was fixed quickly when we returned. We were very satisfied with the service and Roger was a great contact to work with. When we return to Sun City West next year we will be using Power Chevrolet for our auto service. More

Charles took great care of me. He ask my needs and wants in a care then found me a care that exceed these criteria. This being my first automobile purchase he described the process to me and then answered a in a care then found me a care that exceed these criteria. This being my first automobile purchase he described the process to me and then answered all of my calls. I am extremely satisfied with me experience and have already recommended him to a friend. More

A very plesent person to work with. He explaind all the A very plesent person to work with. He explaind all the things we wanted to no. He showed us a lot of the things on the car and expland how they wo A very plesent person to work with. He explaind all the things we wanted to no. He showed us a lot of the things on the car and expland how they worked. thank you Wayne More

Customer Service was great. Sales was very helpful and attentive. They deliverer everything they said they would. I'm glad God led me to this dealership. attentive. They deliverer everything they said they would. I'm glad God led me to this dealership. More