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AutoNation Chevrolet Arrowhead
Peoria, AZ
1,200 Reviews
For Chevrolet buyers in the Northwest Phoenix area, there is no better place for new and used Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet Arrowhead. And thanks to our exclusive lease and finance specials, getting behind the wheel of a new Chevrolet is easier than ever. Located on Bell Road just west of the Arrowhead Towne Center, our Peoria showroom is easy to find, too. So whether you're trading-in for a new Chevrolet car, truck, or SUV, or are getting behind the wheel of a Chevrolet for the very first time, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,200 reviews
March 01, 2022
When I made my service appointment I was told that my vehicle was under warranty,(I gave VIN to confirm). After they inspected my car I was told the repair was going to be $600 because it was not under w vehicle was under warranty,(I gave VIN to confirm). After they inspected my car I was told the repair was going to be $600 because it was not under warranty, and they also were charging me $150 for a 5 minute diagnostic procedure. After talking to the service manager, he so graciously reduced it to $75, for a diagnosis I already knew, but was told they'd repair under warranty. They were also originally not going to do the safety recall because of the car having a salvage title. Safety recalls apply to even salvage titles, that was the reason I specifically asked about warranty when I made the appointment. Needless to say I would not recommend this dealer for service work. More
by craigb
Employees Worked With
Greg Geiser
March 01, 2022
Very friendly and professional staff, get things done right quickly and usually faster than promised. I drive about 30 miles to them instead of going to the closest dealer which is 3 miles away. right quickly and usually faster than promised. I drive about 30 miles to them instead of going to the closest dealer which is 3 miles away. More
by maghada
Employees Worked With
Saul Aguirre, Greg Geiser
March 01, 2022
We started doing an on-line search for a new/pre owned Chevy Malibu. Even went so far as looking at Ford, Honda, Toyota, and Kia. Somehow Charlie V. and Howard T. figured out just what we were looking Chevy Malibu. Even went so far as looking at Ford, Honda, Toyota, and Kia. Somehow Charlie V. and Howard T. figured out just what we were looking for and spent time on line and then in person showing us this incredible 2017 Malibu!!!!! Every thing was a smooth ride from there. Purchased it the next day and was also very satisfied with the honest trade-in value of our Jeep Wrangler. More
by rayjoyswen
Employees Worked With
Charlie V., Devin, & Howard
March 01, 2022
My service manager Paul Garza was very helpful during my service call. The service took 4-5 hours. He came to me 3 times during the process with updates. Thank you Paul. service call. The service took 4-5 hours. He came to me 3 times during the process with updates. Thank you Paul. More
by Rmezydlo
Employees Worked With
Paul Garza
February 28, 2022
My appointment was first thing in the morning for an oil change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour mark had to ask my rep why it was taking longer then told, she said they got backed up? When they finally brought my car, the oil change setting in my dashboard was not restarted. The new sticker with next oil change info was not changed. And I'm the pretty sure they did not do the multipoint inspection appropriately as it stated my horn work but it did not. When I asked the rep about this info, they told me they can check the horn but I'd have to stay all day. As if. I gave them the option to come back another day which they were okay with. After coming back a second appointment, I've decided not to ever come back to this dealership even though this is where I originally purchased my car. It feels like they're not doing their job, and when they do its forced and done wrong. More
by HelloBoss
Employees Worked With
Krista
February 28, 2022
Process went very smoothly. Sales Mark Aurillo didn't try to upsale or pressure us into purchasing something we didn't want or need. All staff were professional. Sales Mark Aurillo didn't try to upsale or pressure us into purchasing something we didn't want or need. All staff were professional. More
by Kit26m
Employees Worked With
Mark Aurilio
February 28, 2022
My service advisor and the service manager are Awesome! Both went above and beyond delivering service! I would highly recommend this dealer for service, both of my husbands pickups were bought here as well Both went above and beyond delivering service! I would highly recommend this dealer for service, both of my husbands pickups were bought here as well. More
by Jdelahaut
Employees Worked With
Mike and Krista in service
