AutoNation Chevrolet Arrowhead

My service advisor was super friendly and kept me updated on my car, I also appreciate that they check my tires and brake pads. on my car, I also appreciate that they check my tires and brake pads. More

My experience was great! ! The dealership was very friendly. The service center was very knowledgeable with the service that I needed for my warranty that I still had on my Eq ! The dealership was very friendly. The service center was very knowledgeable with the service that I needed for my warranty that I still had on my Equinox. More

The managers listen to your concerns. We were there 3 1/2 hours just for a trunk liner to be installed. Vehicle was not washed when we purchased and not after service yesterday. However, We were there 3 1/2 hours just for a trunk liner to be installed. Vehicle was not washed when we purchased and not after service yesterday. However, I just wanted out of there and did not ask for a wash. We had to ask for updates, very upset that it took far too long. Service rep. apologized many times which was appreciated. Nerves were shot as we drove away. We had numerous things planned for the day and this threw us way off schedule. It was also my birthday which compounded the wait. I spoke to a manager and was able to express my concerns. Not happy. More

Outstanding dealership! I have purchased two new vehicles here, plus I have used their service department numerous times. They are very concerned about trying to provide t I have purchased two new vehicles here, plus I have used their service department numerous times. They are very concerned about trying to provide the highest possible quality sales and services. More

Only issue was after spending over $1200 on this service I had to ask for it to be washed.This should a standard service and when service person asked an fellow employee to wash it she made a big deal about I had to ask for it to be washed.This should a standard service and when service person asked an fellow employee to wash it she made a big deal about it More

Job done professionally in friendly manner, and the time was perfect for doing that service beside checking the tires pressure was perfect for doing that service beside checking the tires pressure More

Mike, kept us informed and updated on the repair of our vehicle, he went out of way to ensure every possible step was taken to correct the mistmakes of another dealer. Mike was was extremely professional a vehicle, he went out of way to ensure every possible step was taken to correct the mistmakes of another dealer. Mike was was extremely professional and care about his customer service interaction! Well done! More

They need a work-around for the GM policy to not update the EMU on certain cars. That policy basically causes me to trash an otherwise perfectly good car. With GM policies like that you can bet my next car the EMU on certain cars. That policy basically causes me to trash an otherwise perfectly good car. With GM policies like that you can bet my next car will not be from GM! More

Easy to schedule appointment, reminder messaging was helpful, Bradley went through everything the truck was scheduled for and the cost for each so there would be no surprises. He arranged a ride from an helpful, Bradley went through everything the truck was scheduled for and the cost for each so there would be no surprises. He arranged a ride from and back to AutoNation, and kept me informed in between those rides how things were progressing with our truck. We were very happy with the service, attention to the vehicle and to us!Bradley was terrific! More