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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
252 Reviews

252 Reviews of AutoNation Chevrolet Amarillo - Service Center

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March 04, 2024

Great service! Christian was very kind and helpful. Wait time was brief and satisfactory. Give this guy a raise! More

by Alicia Parrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 08, 2024 -

AutoNation Chevrolet Amarillo responded

Hello Alicia, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

The dealership is professional. Took care of all my problems let me know from the beginning about parts on back order, called with updates. When picking up my truck was quick and ea More

by marioromero1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Trevizo Gonzales
Dec 15, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2023

The staff was friendly and helpful. They went over the work done on my vehicle and explained everything to me so that I knew what they had done. I was able to drop off my vehicle and pi More

by PLINNES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 14, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

Friendly and knowledgeable personnel. Took very good care of us and our vehicles. Clean waiting room. More

by gonzalar195623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie Rothkrueg.
Dec 14, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2023

Fast, honest, and friendly service with great prices. I will be back. I highly reccomend. More

by crystal.limer89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars
Dec 13, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

They were great, very knowledgeable and made sure I was taken care of ! Will go back More

by Ockerchick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who specifically
Nov 28, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Horrible customer service. And the lady at the desk and mechanic lies straight to your face. The mechanic doesn’t know what he is doing. He broke the piece and left it in there More

by tam_nguyen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus was the mechanic, and an other lady in the front
Nov 23, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (806) 318-0044 -- we hope to hear from you soon.

Nov 23, 2023 -

tam_nguyen52 responded

Even if I talk to the Gm. It won’t change anything. If I was the Gm I would get rid of or retrain my Employees. Just the way the mechanic spoke to me, I knew he was lying. I had the same issue with my lights before. And he said he align it already but I wouldn’t be back if it was fixed. N on my report paperwork it said that it was resolved, but it wasn’t. I just wish I can take my vehicle to a Chevy dealer and not be lied or misleading to.

November 13, 2023

The staff was very friendly and informative, They got our truck in and out in the same day, with no hassle. Thank you. More

by dchambliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, but she was very nice and knowledgeable
Nov 16, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2023

Very nice people was grated with a smile. Service was fast. Prices were good. Waiting time was quick. Will return soon More

by Rvigil62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melka
Oct 31, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Professional and courteous staff. Comfortable accommodations. Fast service and they keep you updated on progress during the wait. More

by ranger.rw63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Oct 31, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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