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AutoNation Chevrolet Amarillo
Amarillo, TX
492 Reviews
AutoNation Chevrolet Amarillo carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in AMARILLO. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Amarillo, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Amarillo also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 492 reviews
September 23, 2011
When I first bought my truck in 2009, these folks were great. They paid for my first service at 3000 miles, they constantly called to make sure things were going Ok. At about 8500 miles, I started notic great. They paid for my first service at 3000 miles, they constantly called to make sure things were going Ok. At about 8500 miles, I started noticing noises, several different ones. One was fixed after waiting 2 weeks for a new door panel. One was blown off, telling me that "its normal". Its not freaking normal dude, if a clunk comes from the rear end when you put it in reverse, thats not normal. And the other, a belt squeal, is still on going after 3 trips to the shop for repair on this particular issue. Atleast they had the decency to put me in a loaner while they had mine, but that was in my factory warranty period, now I'm at 50k, and I doubt they would do it now. Now, no matter when or where I call from, I can't get a single person to answer the phone. I just finished letting the phone ring for about 5 minutes before it went to voicemail. I called the numbers I had from when I first started doing business with them, and then I called the numbers currently on their website. I'll be going to a different dealership when I'm ready to trade in, possibly a different brand all together, though it goes agains everything I stand for. This place is just after your money, like most, but once they have it, they're done with you until the next time you want to trade up. More
by cprdnick
Employees Worked With
Wiggy (sales), and all in customer area of service department
October 31, 2007
I purchased a truck, they wrote up a service order for a hitch. It took several weeks to get it put on, then they put on a used old hitch without any type of electrical hookup, not the hitch they took off t hitch. It took several weeks to get it put on, then they put on a used old hitch without any type of electrical hookup, not the hitch they took off the truck to sell on another truck, like they said they would. Because the service letter just said "Hitch" they would not make it right. I went as far up the totum pole as I could get. I guess what little it would have cost them to do us right, was worth us telling others about the poor service. There is a right and a wrong way to take care of things and they give "used car salesman" a bad name. Beware of any promised repairs, be spacific in the order, that they use new parts!!!! Billie Parker More
by parkersplace
Employees Worked With
Used car management
