AutoNation Chevrolet Amarillo

Truck has been there since 2/11/19 and still not fixed Truck has been there since 2/11/19. I was told two separate times it was fixed only to pick it up and have to take it directly back. Now I call and no Truck has been there since 2/11/19. I was told two separate times it was fixed only to pick it up and have to take it directly back. Now I call and no return calls to update me as to what the status is. FRUSTRATED DONT EVEN BEGIN TO DESCRIBE THE SITUATION!!! More

Service after sale I bought a black widow Tahoe for 90 thousand from it 4 thousand miles been at the shop two times still not driving like it should they sell stuff they I bought a black widow Tahoe for 90 thousand from it 4 thousand miles been at the shop two times still not driving like it should they sell stuff they can't fix they need to tell people that before you spend that kind of money The management is very unprofessional after the sell you are not important no more you are more of a bother we like buying American made things don't know anymore still trying to find a Chevy dealership that can fix it More

Satisfied Customer I am very pleased with AutoNation Chevrolet's service department. I was in a bind and really needed my vehicle fixed and back to me in a hurry. They p I am very pleased with AutoNation Chevrolet's service department. I was in a bind and really needed my vehicle fixed and back to me in a hurry. They provided me with a loaner vehicle to drive while they were working on mine so I didn't have to miss any work and had my vehicle back to me a lot faster than I anticipated they would. Serena is so friendly, she really cares about other people. More

Great Customer Service I wanted a lower priced car for my 16yr old daughter. I had searched for a month with no luck. I had a friend purchase from them and highly recommende I wanted a lower priced car for my 16yr old daughter. I had searched for a month with no luck. I had a friend purchase from them and highly recommended them. So I got on line and saw several vehicles in my price range. I went by and talked to Tim, he was very polite and helpful. We drove several cars and found the perfect one for my daughter. Tim helped me get all the paperwork done in about an hour. I am very pleased with my purchase and the free warrenty they gave me for a couple months...who does that on a 137k vehicle anymore. I will be recommending everyone I know and will be choosing them when it's time for us parents to finally upgrade ours. More

WORST EXPERIENCE...ever. My husband and I went to AutoNation to find a used vehicle, with a tight budget. I called ahead interested in a vehicle they had and made an appointme My husband and I went to AutoNation to find a used vehicle, with a tight budget. I called ahead interested in a vehicle they had and made an appointment. When we showed up, we had to wait around for Tim to finish eating and then joke around with co workers. I should've known then, to just leave. When he met up with us he Didn't even show us the car or even try to give any suggestions to good cars for our family of 4. We talked about our budget, and I said our # was the MOST we could do....it was a very strict budget. I reminded him several times. After running our credit check, etc, he said we were approved and he said it was in our budget. Tim asked if we would like to look at this vehicle. We agreed to look, and test drive. The vehicle was in poor condition in my opinion. Outside damage, as well as very worn on the inside. with high miles. AND the check engine light was on-which I mentioned and he laughed at. After test driving it, I had a bad feeling,when we back to his office he said " I got it approved for ***" which was $100 WELL over our budget. I asked him if he had heard me about what I said our budget was and he got an attitude. I assume when someone goes in there with a HARD budget they would get the idea not to go to far over. if it would of been $20 or so I would of been fine. I was not okay with paying that much monthly on a almost 10 year old vehicle with HIGH miles. we said we weren't interested anymore and he continued to go down on his payment price- I said I wasn't interested, and he continued to get upset with us. In front of my 2 year old twins. Very disrespectful. he was making rude comments "surely you could scrounge up the money" NO we cant. that's why we have budget. I will never go back to AutoNation. I will never recommend them to ANYONE. Thankfully the guys next door at tristate ford got us an AMAZING deal. in our budget-low miles-newer suv. More

Great experience! John thurlow has been extremely helpful and found us the best deal for our family! He helped us very quickly. John found us a great vehical we are ext John thurlow has been extremely helpful and found us the best deal for our family! He helped us very quickly. John found us a great vehical we are extremely happy with. We will fir sure come back to buy our nect vehical from john thurlow at autonation chevrolet in the future! More

Great Prices...great sales John Thurlow was a great sales person, down to Earth. He made it easy and fun. He gave us a great price and was very friendly, didn't feel pressured. John Thurlow was a great sales person, down to Earth. He made it easy and fun. He gave us a great price and was very friendly, didn't feel pressured. More

Glens Chevy Cruze My experience at Auto Nation Chevy was very pleasing. The process of landing in a brand new Chevy Cruze was really simple and hassle-free. My brother My experience at Auto Nation Chevy was very pleasing. The process of landing in a brand new Chevy Cruze was really simple and hassle-free. My brother Craig did a fantastic job in all aspects of taking care of me. It was really awesome. The entire process took no time at all and I was on my way. I love the new Chevy and would recommend friends and family to visit this fine dealership. I was upside down about four thousand on my 2002 Ford F-150 that had 215,000 miles. I got a great interest rate on my car that came with bumper to bumper 10 year , 100,000 mile warranty. This all for a low payment of 460.00$/ mo. Thanks so much, Glen O'Donnell More

Excellent Service John was such an awesome sales consultant for us. He was such a friendly person and connected with us instantly. He showed excellent customer service John was such an awesome sales consultant for us. He was such a friendly person and connected with us instantly. He showed excellent customer service skills and made sure we were more than happy with our choice of vehicle. We couldn't have asked for a more friendly, down to earth person to work with today. I would recommend any family or friend looking for a new vehicle to come see him specifically as soon as possible. More

Very satisfied Just a quick fact don't judge a book by its cover me and the wife 62 year old and grandson 20 pull through the dealership at westgate looking at cars Just a quick fact don't judge a book by its cover me and the wife 62 year old and grandson 20 pull through the dealership at westgate looking at cars in a 99 beat up Chevy pickup salesman treated us like we were broke and really didn't want to help us traveled down to the dealership on east I40 got hooked up with Nick Salinas and Frank Wilson and before the end of the day and by the way excellant guys we bought 2 new vehicles 2016 siverado and a 2016 Camaro RS CASH just saying I like these guys and will be back they earned my business More