AutoNation Chevrolet Amarillo

AutoNation Chevrolet Amarillo Service is amazing at what they do. They always take good care of me and my vehicle! Chance is Great at his job and very helpful. they do. They always take good care of me and my vehicle! Chance is Great at his job and very helpful. More

They made the process of buying a car smooth! I had my children with me and they kept them comfortable along with my husband and I! I had my children with me and they kept them comfortable along with my husband and I! More

Everyone very friendly tend to me right away when I went in for a oil change fast and good service I enjoyed a cup of coffee that is provided while I waited ty do much blessings in for a oil change fast and good service I enjoyed a cup of coffee that is provided while I waited ty do much blessings More

Zeus is a great salseman. The people were very nice and easy to work with. The people were very nice and easy to work with. More

Brought a vehicle in about an issue. They did not address the issue. It was a pointless trip. They did not address the issue. It was a pointless trip. More

Communication from the dealership was great and service was done quickly. They also printed a quote for new tires as well. was done quickly. They also printed a quote for new tires as well. More

it was very clean and the people were very nice and very helpful in buying my new truck helpful in buying my new truck More

Follow-up was bad by service manager and her employee, Ms. Gonzales. My car sat there for one week after I gave them the ok to repair. After one week, Ms, Gonzales called me to ask for ok to go ahead. Ms. Gonzales. My car sat there for one week after I gave them the ok to repair. After one week, Ms, Gonzales called me to ask for ok to go ahead. She did not remember talking to me and obviously made no notes of the call where I ok'd the repair. She did not order the parts that she told me would be ordered. She even asked me the name of the person I talked to. When I told her, she said "that's me". The prior time our car was there for repair, a similar thing happened - sitting there for one week. Therefore, it seems to me that you need a review of your management system or a new system or people who will make use of the system to make sure cars do not sit there for a week untended. There is no excuse for that. The manager also needs to be checking on her employees to make sure they are following through on each work order she has given them. They also need to return phone calls. Communication is a big part of SERVICE. When we picked up our car, there was no apology of any kind, just a bill for almost $3,000. More

Friendly atmosphere with attentive personnel. The facility was clean. It has a comfortable service center waiting room. The facility was clean. It has a comfortable service center waiting room. More

Had setup appointment for air bag recall for Friday dropped truck off Thursday evening got a call truck will not be finished til Saturday. Got a call sat bout 2:30 pm truck was ready picked up truck we dropped truck off Thursday evening got a call truck will not be finished til Saturday. Got a call sat bout 2:30 pm truck was ready picked up truck went home noticed the door seals was not replaced properly, the interior was dirty from hands,the plastic molding was not snapped back into place as pieces of plastic was inside on floor mat took the truck back Monday evening to address the issue it was corrected but still i was disappointed More