AutoNation Chevrolet Airport - Service Center

I took my Camaro there on February 9th regarding a water leak on my drivers side, and met with Troy. He followed up a day later stating that the technician could “not” recreate the water leak. I then sent T leak on my drivers side, and met with Troy. He followed up a day later stating that the technician could “not” recreate the water leak. I then sent Troy a video of the leak; he told me he was waiting on the manger from GM for the next direction. This went on for the rest of the month. I called back, and talked to Troy and got the same story and decided to film the leak as it was raining so they could see exactly what I was saying from start to finish. I sent Troy two more videos and he claimed he was waiting the response from the GM manager. I decided to follow up again today March 8th and Troy passed me to his manager who let me know they do not specialize in water leaks. The manager explained they had to have someone come in that wasn’t affiliated with the dealership and they just couldn’t see the leak. He never mentioned anything about any GM manger nothing. My car’s warranty is up on the 24th of this month and Troy wasted my time; even speaking with him in his voice he has no care about anything you can tell he really doesn’t care. I drive my car daily and the fact I went into the rain and took videos that got no where really made upset me because the communication is terrible. Thank God I know this now as I was getting ready to buy another Camaro (V8), and talked 3 other colleagues into buying a Corvette and 2 other Camaros as we are professional stock traders and just moved to Florida and want to enjoy our life. I was hoping to buy from this dealership as they had me thinking they were going above and beyond contacting a “GM Manager.” This is a reminder that I rather just deal with people I know out of state because so far the service I have been getting in Florida is so bad but this takes the cake. Troy didn’t care from the start and I should of went off my gut instinct and just called the dealership who sold me the car regardless of them being hours away. I hope anyone reading this can avoid what I went through. More

AutoNation Chevrolet Airport took care of TPS problem, and checked over the car while it was there and found that there was a screw in my tire, Thank you AutoNation Airport for taking the time to make sur and checked over the car while it was there and found that there was a screw in my tire, Thank you AutoNation Airport for taking the time to make sure my car is in top notch condition! More

My personal thanks to Troy Buchan for he's excellent customer service. Always goes out of his way to help the experience has been outstanding and very honest . Everyone is very friendly . Thank You so m customer service. Always goes out of his way to help the experience has been outstanding and very honest . Everyone is very friendly . Thank You so much . More

Fast, efficient, and honest. ...the staff is attentive and communicate extremely well. The experience has been consistent throughout the years. ...the staff is attentive and communicate extremely well. The experience has been consistent throughout the years. More

I find my visits to be pleasant and not tough visits even when it is for much than an oil change. Your people are pleasant and courteous and very helpful. They do all they can to solve the problem quickly. when it is for much than an oil change. Your people are pleasant and courteous and very helpful. They do all they can to solve the problem quickly. More

Everyone was very friendly. Both the service advisor and the service technician took their time and explained to me what they had done. I also took the technician for a drive to Both the service advisor and the service technician took their time and explained to me what they had done. I also took the technician for a drive to see if the noise would replicate. More

All personnel are friendly and professional. Facility is clean and comfortable. Service is timely and prices are very reasonable. Facility is clean and comfortable. Service is timely and prices are very reasonable. More

Awesome and professional people working there. They took care of what was wrong in no time. care of what was wrong in no time. More

It was a great experience again, 2 hours and the work was done that was needed. was done that was needed. More

When I get to the dealership I’m always greeted with professionalism and prompted service. And greatly appreciated. professionalism and prompted service. And greatly appreciated. More