AutoNation Chevrolet Airport

Troy is the advisor I work with, he is amazing at making sure my car is serviced and I’m taken care of no questions asked I trust my car in their hands anytime. sure my car is serviced and I’m taken care of no questions asked I trust my car in their hands anytime. More

The staff are very professional. They keep me informed and they stay on top of everything. and they stay on top of everything. More

Excellent service, great customer service experience. You have to go there to know about the AutoNation group. The way they have made my wife and I feel about our vehicle purchase has been nothing but aweso have to go there to know about the AutoNation group. The way they have made my wife and I feel about our vehicle purchase has been nothing but awesome. Thanks AutoNation More

Excellent customer service, very pleased with Chris Harris service rep and his care for my vehicle. Techs service the vehicle timely and professionally Harris service rep and his care for my vehicle. Techs service the vehicle timely and professionally More

Had transmission flushed and oil changed. When I got home notices some oil on the ground. Cleaned it up, again a small oil residue on floor. Called the dealership and made an appointment for the next home notices some oil on the ground. Cleaned it up, again a small oil residue on floor. Called the dealership and made an appointment for the next day. They could not find leak, but the way I was talked too that I did not know what I was talking about and also rudely told I could get a second opinion. More

Ian McKenzie and his team excel at Customer Service and my repairs were completed in my timeframe. So convenient and a great experience. I am a fan for life!!! my repairs were completed in my timeframe. So convenient and a great experience. I am a fan for life!!! More

That don’t keep there word I still haven’t received my vehicle and it’s been 5 days never again will I go there to purchase a vehicle vehicle and it’s been 5 days never again will I go there to purchase a vehicle More

Took my Chevy Spark in for a diagnostic on the onboard computer, specifically to determine why my phone was not interfacing properly with the Android Auto function. First thing Jacque said when we walke computer, specifically to determine why my phone was not interfacing properly with the Android Auto function. First thing Jacque said when we walked in for our 4:30 pm appointment was, to another coworker "You take 'em, man, I'm out at 5." Turns out his coworker was out at 5 too, so Jacque in-processed our car and warned us that, in the course of 24 hours (Fri @ 4:30 to Sat @ 4:30) they might not be able to get to service it since Saturday was entirely booked out. I made it clear I absolutely HAD TO have it back on Saturday to get to work on Sunday. Agreed on, we left. At 5:30 on Friday night (I thought he left at 5?) Jacque called to say that the technician servicing the car said the issue might be an aftermarket cable being used, not a Samsung cable, to connect the phone and the car. Fair enough; I asked them to check the system anyway and agreed, again, to pick it up Saturday. Saturday at 3:30 pm, no call from this dealership so we drove over to get the car. It had not been serviced at all except to notice the cable issue and call us. Jacque was not there, but the technician who worked with us couldn't find the paperwork or key for some time because it wasn't clear where Jacque had left it. All is well! They found the key, and we took the car (still not connecting properly to Android Auto no matter what cable I have tried, Samsung or otherwise) home. No harm, no foul; no hazardous conditions exist, the car is safe and drivable, I can purchase another Samsung cable and use work-arounds until then. However, from a customer service perspective, an utter fail. We will not return to AutoNation. More

Everyone is very courteous and professional. They are attentive to my automotive needs and schedule. The service department does a very nice job. attentive to my automotive needs and schedule. The service department does a very nice job. More

Exceeded my Expectations!! Went above and beyond to make a nice deal on a new truck. a nice deal on a new truck. More