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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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June 08, 2023

This time around was very nice due too the fact that service advisor was very pleasant. More

by Theligene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 13, 2023 -

AutoNation Cadillac West Palm Beach responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

June 07, 2023

Clean dealership, everything done as promised. Loaner car was clean and new. My car was returned Clean. More

by der33408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Jun 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 06, 2023

I have always had great service with this dealership. Steven Janer is always helpful, knowledgble, professional and kind! The dealership (service department and sales team) has a great vibe. More

by mpetilloesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer, Wilson Lubertine (also great)
Jun 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. If you ever need help, just give us a call. Happy motoring!

May 21, 2023

William Jackson in the service department is consistently helpful and patient explaining the service needed and the latest technology of the vehicle. I've taken the car there for the last two plus years and More

by nelson1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jackson
May 21, 2023 -

nelson1214 responded

William Jackson is my service advisor for the last several years. He has always been extremely professional, helpful and honest. I continue coming back to Auto Nation for service due to Mr. Jackson, I feel he has my best interest in mind and never tried to sell me service I did not need.

May 12, 2023

Sales was excellent- very professional and helpful- 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers th More

by Cadillacuser
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Jackson
May 17, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 08, 2023

I was cordially greeted and directed to my Service Advisor, Steven Janer. He was courteous and professional. More

by joemarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
May 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Joemarzo, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Mark knows how to treat clients. Don't have any other words. Why do you make it so hard to fill out a review? More

by wdywoodrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023 -

wdywoodrow responded

Mark did geat!

May 09, 2023 -

wdywoodrow responded

Mark did greatg! Why do you make it so hard to fill out a survey? The IT guys can't handle something simple.

May 04, 2023

I have always been treated well. My salesman was very nice and my Service manager was excellent. Steve Janer has always been very courteous and had given me wonderful service. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
May 08, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Gloria, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023 -

Gloria responded

Steve Janer has always been very polite an treated all of y concerns quickly and properly.

May 04, 2023

Service is great. The Staff is very professional and knowledgeable. Brad the Service Advisor is fantastic. Does a great job of keeping me informed throughout the pr More

by carlos.latour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
May 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Carlos, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Very courteous I would recommend Auto Nation Cadillac Services to everyone,award winning service,☺ ☺ s More

by Blueroze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
May 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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