AutoNation Cadillac West Palm Beach - Service Center

Staff excellent, service man great, he paid attention to details, place clean, everyone pleasant. Good job details, place clean, everyone pleasant. Good job More

Great service department center, quick and easy experience. All dealers should copy this format for customer satisfaction experience. All dealers should copy this format for customer satisfaction More

AutoNation Cadillac in West Palm Beach has made leasing cars a breeze. No hard sell, easy closing, and excellent service. The two people I have worked with over the years, Rudy (sales) and Steve J. (serv cars a breeze. No hard sell, easy closing, and excellent service. The two people I have worked with over the years, Rudy (sales) and Steve J. (service) are a pleasure to work with. More

Autonation of West Palm has always gone above a beyond when servicing both of my Cadillacs! A+ service in a timely manner! when servicing both of my Cadillacs! A+ service in a timely manner! More

Stephen was great very helpful. Call me back right away. It was a great experience dealing with Steven. He was a big help on a very rough day. Thank you, Stephen. Call me back right away. It was a great experience dealing with Steven. He was a big help on a very rough day. Thank you, Stephen. More

Wilson was very polite and friendly, kept me in the loop of what was being done on my vehicle. He gave me great service. of what was being done on my vehicle. He gave me great service. More

The reason I do not go to the dealership for anything other than warranty items is because everything takes forever to get completed. The attention to detail is severely lacking. The buying experience an other than warranty items is because everything takes forever to get completed. The attention to detail is severely lacking. The buying experience and service experience are diabolically different. It took almost three hours to get two appliqués fixed on my window. Without asking me, they were going to change my oil then charge me when I didn’t ask for that and can do it myself for a fraction of the cost. Both times I have brought my car in it has not been washed because it took so long to fix my car I didn’t have time to wait around for that as well. The timing of everything is just ridiculous. It shouldn’t take almost three hours to fix two appliqués on the windows. The service man was very nice, but the service is extremely lacking and not time efficient. More

Brad, service dept support was awesome. Timely and kept me informed at all times on the status of my vehicle. Timely and kept me informed at all times on the status of my vehicle. More

It was very difficult to reach the dealership or the job writer by phone so I drove there and met with Brad Owen and got his personal phone number and everything went very well after that. He assigned a par writer by phone so I drove there and met with Brad Owen and got his personal phone number and everything went very well after that. He assigned a particular tech. that had familiarity with my problem ( the hard top roof on my 04 XLR was inoperable) I had the car delivered and picked up by Duval Towing. Plus 10 for Brad Minus 10 for phone appointments. More

Steven Janer has been my adviser for years and always is the ultimate professional his attention detail is second to none, please recognize this young man dedication and knowledg the ultimate professional his attention detail is second to none, please recognize this young man dedication and knowledg More