AutoNation Cadillac West Palm Beach - Service Center
West Palm Beach, FL
213 Reviews of AutoNation Cadillac West Palm Beach - Service Center
I have always bought BMWs and Lexus who have great service departments but was excited to get my first Cadillac SUV thinking they operated on a equal plane. Wrong. For my very first service I was ask service departments but was excited to get my first Cadillac SUV thinking they operated on a equal plane. Wrong. For my very first service I was asked to arrive 10 minutes early...why? I waited in my car for 20 minutes after my appointment time. It took over an hour and a half for the service. Looking at the service sheet all they really did what change the oil and rotate my tires. Something JiffyLube does in less than 30 minutes. I drove in with a message that one of my tires had low pressure...guess what it was low when I left. My dash also lit up that window washer fluid was low as I left...they didn't check that either. Oh and the car was supposedly wash/cleaned. Nope...bird poop was still on the hood and the interior hadn't been touched. Is this the service that is stardard for a Cadillac store?? More