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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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August 02, 2023

Never ever bring my car to this dealership again. Spent over $2,ooo and received a messy job. Have to return for corrections. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Aug 04, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

July 28, 2023

Very good service, my advisor Steven was excellent definitely I will return and recommend, thanks!!!! More

by Joethebarber13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 30, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

July 24, 2023

Mark is an asset to Auto Nation. He is a professional, who did everything to accommodate myself while waiting for my vehicle More

by boblydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 27, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Always very professional and a pleasant place to visit. Thank you so much for the warm atmosphere. More

by clydenarecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 21, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Jackson was outstanding. Everything done timely. Recommend to everyone. Great quality. Overall a great experience! More

by Ramon.Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jul 21, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

July 17, 2023

I have always bought BMWs and Lexus who have great service departments but was excited to get my first Cadillac SUV thinking they operated on a equal plane. Wrong. For my very first service I was ask More

by jwk7000
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Porter, Service Writer
Jul 19, 2023 -

AutoNation Cadillac West Palm Beach responded

We appreciate you taking the time to respond. The staff at AutoNation Cadillac West Palm Beach take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

Jul 21, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

July 14, 2023

It was fine. Just in for a oil change. At other dealers the wash your car but they didn't More

by anaedlm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackson
Jul 19, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 12, 2023

Very professional and caring. Vehicle was ready sooner than I expected. The customer service is superb. More

by graymatsi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Owen
Jul 17, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Quick service and very profesional Wilson the advisor was on point from the beginning to end More

by Shuttles954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Jul 17, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

I’m very please with the service, they kept me informed on the repair and estimated time. I would recommend them to my friends. More

by Eugenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Owen
Jul 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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