AutoNation Cadillac West Palm Beach - Service Center
West Palm Beach, FL
218 Reviews of AutoNation Cadillac West Palm Beach - Service Center
Steven Janer, my service advisor, was outstanding. He is extremely conscientious and thorough. His follow-up was terrific to keep me informed and make sure all the maintenance items were done. I highl He is extremely conscientious and thorough. His follow-up was terrific to keep me informed and make sure all the maintenance items were done. I highly recommend him. More
My car died and had to be towed in. Jackson took the car in. Listened to me when I explained what was happening. Once they figured out what was wrong, Jackson kept me informed and sinc Jackson took the car in. Listened to me when I explained what was happening. Once they figured out what was wrong, Jackson kept me informed and since my car is under warranty, he rented me a car and took the necessary steps to get me reimbursed for the cost of the tow. Jackson was an absolute delight to work with. More
Waited a year and a half for auto & rear park assist parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and found out . Now installed after a six hour day of waiting. He ( Brad) was not helpful or cordial. Told me to “ be patient.” When I went to pick up my car after 5;00 P.M. NOT service I expect after being a loyal Cadillac owner/ driver for over 40 years.. More