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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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October 01, 2021

As always great service! I drove away knowing my XT5 is ready for my next road trip. More

by Cherylsellers01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Korber
Oct 05, 2021 -

AutoNation Cadillac West Palm Beach responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2021

Don't use this Cadillac for service. My car was there for 7 weeks to fix the AC and still is not fixed. More

by worst Cadillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vivian Parkes
Oct 05, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6025 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 30, 2021

great service, good prices felt very comfortable with what James was telling me, and gave me the best price More

by Fish N Stik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james korber
Oct 05, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2021

Great service ! Love the courtesy shuttle pick up and drop off . My service advisor even walks me to my car , and opens the door for me- every single time !! More

by rigupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Janner
Sep 26, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

I have been a customer of Cadillac AutoNation for years (actually long before it was AutoNation). We spend more time with service over the years than with sales or administration. The service department is More

by potterre
Customer Service
Recommend Dealer
Yes
Employees Worked With
SERVICE (not shown as a dept. above...just "other dept" James Korber is an asset to your company.
Sep 26, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 18, 2021

I was treated well, and my car was serviced promptly and correctly. Everyone I had contact with was courteous and friendly. More

by garywalk13451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Korber
Sep 24, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2021

Autonation Cadillac is by far the best dealership! I have been a customer for years in fact I bought a second Escalade because of the care and service I receive. Steven Janer goes above and beyond to assist More

by C. Rabiei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Janer
Sep 15, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks so much for the warm recommendation of the team here at AutoNation Cadillac West Palm Beach. If you ever need help, just give us a call. Happy motoring!

September 10, 2021

VERY PROFESSIONAL. -- CUSTOMER SERVICE WAS GREAT. WOULD RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS. WAS GREETED IMMEDIATELY AND SINCE MY CAR WOULD BE THERE FOR A FEW HOURS THEY BROUGHT ME HOME AND PICKED More

by roseandron1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRADLEY OWEN
Sep 13, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

I can take my car to be serviced by my office but I go to auto nation for service. I know they take care of my cadillac not my car. They treat you like a customer not just a number. More

by Jamesb203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Sep 13, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 31, 2021

James in the service department is great! Always an easy and seamless experience. I won’t take my Escalade anywhere else for maintenance or repairs. More

by elizabethrule11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Korber, Rudy Lavelanet
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!