AutoNation Cadillac West Palm Beach - Service Center

The experience at Autonation Cadillac was as expected. There were no problems and the service personnel were very nice. Thank you. There were no problems and the service personnel were very nice. Thank you. More

Attention to details and costumers needs at all moments. Always finding spaces and solution to our needs. Mark in the services area is amazing, friendly and professional Always finding spaces and solution to our needs. Mark in the services area is amazing, friendly and professional More

Avoid this service department like the plague. I bought a new Cadiallac Escalade last year, The first oil change took 4 hours. Ok maybe just busy, but no they always have ridiculously long waits f I bought a new Cadiallac Escalade last year, The first oil change took 4 hours. Ok maybe just busy, but no they always have ridiculously long waits for everything. Took car in for Tire rotation and they forgot to tighten the lug nuts of one of the tires. Got a notification from my Cadillac app that I need my next service and oil change so I schedule though the app. I get a call from a nice lady who gets me an earlier service. I show up and get attitude and scorn from the guy checking in the cars. Why? Becasue I scheduled my appointment "online" and there is no listed service advisor. Despoite the fact the qoman who scheduled my appointmnet said I had one, and you know what? I couldn't care less who my service advisor is just service my car. Everytime I went I got terrible service tons of attitude like they were doing me a favor of fixing my car. Will never go back as I have too much self respect to let people treat me poorly just so I can pay them for terrible service. More

Always a great experience at Auto Nation Cadillac. Robert Lanier and William Jackson are excellent and definitely assets to the Service Department. Robert Lanier and William Jackson are excellent and definitely assets to the Service Department. More

very professional,good clean customer service wait area. I think they should have some bagels and donuts for the customers. I think they should have some bagels and donuts for the customers. More

Excellent and Prompt attention to detail Completely 100% Satisfied. Service that was required performed to the highest level. Thanks Satisfied. Service that was required performed to the highest level. Thanks More

Had a great buying experience with the Roland and John, no hassle, extremely knowledgeable, quick and easy to deal with. Would strongly recommend to anyone looking to buy a vehicle. no hassle, extremely knowledgeable, quick and easy to deal with. Would strongly recommend to anyone looking to buy a vehicle. More

Wilson did an amazing job. He went above and beyond to meet every service we needed. A++ He went above and beyond to meet every service we needed. A++ More

Outstanding customer service, we bought 2 cars at that dealership with great satisfaction with no issues dealership with great satisfaction with no issues More

AutoNation Cadillac’s customer service is without a doubt top notch. The dealership provides each customer with the information (and recommendations) needed about their vehicle - never a hard sell. Steven Ja top notch. The dealership provides each customer with the information (and recommendations) needed about their vehicle - never a hard sell. Steven Janer - Service - by far the most efficient and thoughtful person I’ve come across. He is one of the reasons I’ve remained loyal to AutoNation Cadillac of WPB. More