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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.2
217 Reviews

217 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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June 07, 2024

Professional and friendly service by the rep. Felt comfortable and treated with respect and fast service. More

by Stamayo719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr William Jackson
Jun 08, 2024 -

AutoNation Cadillac West Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2024

Second to none. Joe was great and all servise was clear and on time. Will come back. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 08, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

April 05, 2024

The service advisor is excellent. Mr Jackson takes care of my service in a timely manner. My car is serviced and detailed when finished! Thank you! More

by billdamico4693
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
Apr 07, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2024

Service has been consistently excellent. I am quite satisfied with the quality of its service. More

by hm35
Recommend Dealer
Yes
Employees Worked With
Jason Mark
Mar 28, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 01, 2024

The experience at Autonation Cadillac was as expected. There were no problems and the service personnel were very nice. Thank you. More

by Don
Recommend Dealer
Yes
Employees Worked With
Jackson
Mar 03, 2024 -

AutoNation Cadillac West Palm Beach responded

Hello Don, thank you; we appreciate your feedback! Drive safe, and we'll see you on the road.

February 04, 2024

Attention to details and costumers needs at all moments. Always finding spaces and solution to our needs. Mark in the services area is amazing, friendly and professional More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 08, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2024

Avoid this service department like the plague. I bought a new Cadiallac Escalade last year, The first oil change took 4 hours. Ok maybe just busy, but no they always have ridiculously long waits f More

by nexus2601
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Checking in cars
Jan 18, 2024 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6025 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 09, 2023

Always a great experience at Auto Nation Cadillac. Robert Lanier and William Jackson are excellent and definitely assets to the Service Department. More

by jfulfree0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jackson, Robert Lanier
Dec 12, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 07, 2023

very professional,good clean customer service wait area. I think they should have some bagels and donuts for the customers. More

by braunworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Dec 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 06, 2023

Excellent and Prompt attention to detail Completely 100% Satisfied. Service that was required performed to the highest level. Thanks More

by Jim k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chen, Wilson Lubertine, Mark Castro, Brad Owen, William Jackson, Steven Janer,
Dec 08, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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