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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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January 06, 2022

Professional staff, Mark was knowledgeable and helpful. Marlena in Sales also professional and enthusiastic. A good experience More

by Patrick
Recommend Dealer
Yes
Employees Worked With
M ark Castro, Marena Hetzer
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Jan 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Patrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2022

Brad Owen at AutoNation was great!! Exceptional customer service!! I’m so glad to have him as my Service tech!! More

by soulerene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Owen
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Jan 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 23, 2021

Thank you for the oil change & car wash. It did take two hours and at home in MI I get it done in less than an hour. I am grateful for the help. More

by janieroth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So sorry, do not remember name
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December 23, 2021

I have a problem with the dash lights staying on after turning the car off…..however this only happens once or twice a week. They had the vehicle for three day and couldn’t fix the issue. Of course, th More

by tmyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Afrasiabi, John Dann, Rich Derrig, Perry D'Alelio, Eric Griffiths, Vivian Parkes, TJ Bradwell, Roland Matos, Tom Klingler, Sydney Thorp
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December 22, 2021

I have had my vehicles serviced at this dealership for over 20 years and they have always been reliable and efficient More

by Fldarbyshire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
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November 25, 2021

Excellent sales and delivery of your new Caddy.Brad in Excellent sales and delivery of your new Caddy. Brad in service is excellent. A professional and gentleman. Service is excellent More

by lou.damelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service is excellent, Rudy Lavelanet
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Dec 02, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2021

On the ball, answered the phone promptly,was attentive to my questions, took care of my request More

by chrtighe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
w Jackson
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Nov 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

My service rep was very helpful. She pointed out things that shoul be done and she kept me informed of the progress. More

by Btprolow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service rep, Roland Matos
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Nov 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Thank you, and have a fantastic day!

November 14, 2021

Unfortunately I brought the car in for blowing warm air. Need to bring it in again as it wasn’t fixed correctly. More

by Marriannemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
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Nov 17, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please reach out to us at (561) 291-6025 when you can so we can address this situation directly. Thank you and have a great day.

November 08, 2021

auto nation , once again provided in a professional manner what I had to have done in a time ly manner - have always received the best service from auto nation ! More

by phillipcausey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Parkes
Report | Print
Nov 09, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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