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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.2
218 Reviews

218 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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November 16, 2022

Mr Jackson was fantastic. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service. More

by Thomasfaragoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
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Nov 21, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I was taken in for service immediately, service was conducted in an efficient and thorough manner. More

by cindy.schlossberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve J
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Nov 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 08, 2022

Love everything about them from start to finish! Professional and caring for sure! Highly recommended to anyone looking for quality sales, finance and service. More

by dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avi and Mark
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Nov 16, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2022

William Jackson was knowledgeable and explained everything clearly. He called back in a timely manner. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Jackson, Lisa Parasrami
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Nov 16, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

very helpful providing my transportation car ready as promised was washed and spotless all was good More

by sweetwol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad owen, Lisa Parasrami
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Nov 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 14, 2022

Service advisor was very polite. I didn’t have an appointment and they let me leave. My car only took a few days very satisfied with the repairs that were under warranty. Return my c More

by Budzee561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Jackson
Report | Print
Oct 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Mark Castro is very effective and responsive. The dealership should have loaner cars for when service will take more than a few hours. More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Oct 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

This last visit was great,so was William, I need alot more work done but prices I can't afford. More

by catcay21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william Jackson
Report | Print
Oct 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 19, 2022

Great service communication with a video of the conditions of my vehicle on the lift. More

by DEMEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Very disappointed by the service I received at this visit. Considering we are long term customer. More

by Dkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remmber
Report | Print
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

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