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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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October 14, 2022

Service advisor was very polite. I didn’t have an appointment and they let me leave. My car only took a few days very satisfied with the repairs that were under warranty. Return my c More

by Budzee561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Jackson
Oct 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Mark Castro is very effective and responsive. The dealership should have loaner cars for when service will take more than a few hours. More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Oct 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 28, 2022

This last visit was great,so was William, I need alot more work done but prices I can't afford. More

by catcay21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william Jackson
Oct 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 19, 2022

Great service communication with a video of the conditions of my vehicle on the lift. More

by DEMEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Very disappointed by the service I received at this visit. Considering we are long term customer. More

by Dkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remmber
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

September 10, 2022

Excellent, Prompt, Service with minimal wait time, professional, courteous. Returned vehicle clean. Responsive to concerns More

by shaynagittel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 14, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 01, 2022

Fixed a recall and changed oil ,rotated tires and flushed cooling system in the time they told me they would. The vehicle was cleaned before it was returned to us. Everyone was pleasant and friendly. Thank y More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Janer
Sep 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

The service department is professionally run given great service and advice. My service manager Steve is Courteous and professional. More

by Oscarbreeding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 31, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2022

The service is excellent & the service managers are very honest. We took our car in to be checked for brakes& we’re told to wait for the next car checkup. More

by flintone11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Aug 28, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

Great service and very professional, been going there for years. Since 1997, have always been greeted by a great staff. More

by disco8617
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Aug 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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