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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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December 30, 2022

Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even More

by functionalfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Janer, Rudy Lavelanet
Jan 03, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jan 03, 2023 -

functionalfit responded

Everyone at AutoNation Cadillac West Palm Beach is extremely professional. The service is great. I have been leasing my SUV's from Rudy Lavelanet for years. The buying experience is easy and even fun. He really takes time to explain how the new car works, and makes sure my tag and insurance.work is done on the spot. My service rep, Steve Janer, is also a pleasure to work with. He is very courteous and works hard to make sure everything is done accurately and quickly. He also helps with transportation and rentals when needed. This is the best dealership in Palm Beach County, and believe me, I have dealt with many others.

December 20, 2022

Great brand! Great dealer! Great Service! Keep up the good work and the wonderful service. I will come back for a purchase soon. Love the XT5 but I am waiting for More

by J.Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 22, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 02, 2022

Very happy with my routine service visit on my 2021 CT5. The advisor was friendly, knowledgeable & efficient. The work was done in less time than estimated. I would highly recommend. More

by jpc999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 30, 2022

I brought my SRX in for two service visits recently. Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Dec 01, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello Michele, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

November 19, 2022

Steve my service writer goes out of his way to see that I am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service. More

by J. Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
Nov 23, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Mr Jackson was fantastic. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service. More

by Thomasfaragoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
Nov 21, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I was taken in for service immediately, service was conducted in an efficient and thorough manner. More

by cindy.schlossberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve J
Nov 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 08, 2022

Love everything about them from start to finish! Professional and caring for sure! Highly recommended to anyone looking for quality sales, finance and service. More

by dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avi and Mark
Nov 16, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2022

William Jackson was knowledgeable and explained everything clearly. He called back in a timely manner. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Jackson, Lisa Parasrami
Nov 16, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

very helpful providing my transportation car ready as promised was washed and spotless all was good More

by sweetwol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad owen, Lisa Parasrami
Nov 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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