Back

AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

Sort by
February 09, 2023

This was my first service. My car was taken care of promptly. Service was completed within the estimated time I was given as to how long I would have to wait. I was satisfie More

by jaffacodsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Feb 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 08, 2023

The service dept. employees are a great group. All very helpful, knowledgeable, and able to handle your needs. Always pleasant to go to a service dept. that is inte More

by horses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lanier
Feb 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

The service people are excellent. They communicate clearly, and they deliver as promised. I am most pleased to bring my car there. More

by mkretis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
Feb 07, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 24, 2023

It is always a pleasure dealing with Jackson. Whenever I show up without an appt. if a problem surfaces, he always finds time to help me. He is a great asset to the dealership! More

by myrnahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jan 27, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

Brad was great in helping me with my low tire issue. Thank you very much Brad! More

by bettypeveronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 23, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

January 19, 2023

The visit was very professional and the service was very thorough finding problems I complain about. Thank you More

by rmc359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 22, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Great customer service the truck was worked on and returned in good time I'll take it there again. More

by Alex126jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
Jan 09, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 03, 2023

WE ARE VERY HAPPY WITH OUR 2019 DTS,,,WHEN WE GO IN FOR SERVICE IT ALWAYS FANTASTIC..OUR LAST SERICE ADVISER WAS STEVEN, A GREAT HELP TO US.......THANK YOU ................. More

by PATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN
Jan 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Patricia, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 02, 2023

We brought Escalade in for oil and brakes, 5 days later we got our truck More

by Robert.federico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Janer
Jan 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 05, 2023 -

Robert.federico responded

If caliper didn’t break upon pad removal it would have been faster! But since Cadillac broke they replaced it! Would love more updates on vehicle progress next time, and a loaner car would have helped but I am out of warranty, but I thought they would have offered they vehicle since they caused the delay! Thanks

January 01, 2023

Steven was an awesome advisor to deal with. He was focused and professional and most importantly was nice person to deal with. Thank you Steven for your help! Cadillac on 45th was great! More

by Jeffrey Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Jeffrey, thank you for your kind review; we are happy to pass along your comments to Steven here at AutoNation Cadillac West Palm Beach! Thank you so much for being one of our valued guests and we look forward to your next visit!

...
11
...