AutoNation Cadillac West Palm Beach - Service Center

Brad did an awesome job! He kept us informed throughout the maintenance that was done to our vehicle. He kept us informed throughout the maintenance that was done to our vehicle. More

Steven Janer, my service representative was very helpful, as always, in getting my cadillac serviced. He ensured all of the work to be done was explained to me prior to the work being done and because I was as always, in getting my cadillac serviced. He ensured all of the work to be done was explained to me prior to the work being done and because I was waiting, he kept me updated on the progress. I had a very pleasant experience at AutoNation Cadillac, in large part because of Steven Janer and the service manager Rob Lanier. More

Do not understand why it takes so long to talk to the service adviser when dropping the car off for service appointment when I've listed the reason for the visit in advance on line & over the phone. My service adviser when dropping the car off for service appointment when I've listed the reason for the visit in advance on line & over the phone. My time is just as important to me as the service advisor. Will hesitate using this service again. More

really care for their customers kept very good communication every step of the way very satisifed communication every step of the way very satisifed More

Mark and Vito in service are great to work with! Great communication and attention to details Great communication and attention to details More

My vehicle is exclusively at Auto Nation Cadillac WPB! ! Making an appointment is easy and my service provider (William Jackson) is second to none. If you want complete and excellent service with respec ! Making an appointment is easy and my service provider (William Jackson) is second to none. If you want complete and excellent service with respect to your time, your pocket and what’s best for your vehicle, I would recommend the service team at this location. More

Service was prompt with good follow up. Need to get coffee bar back up to prior level and perhaps some cookies and snacks for those longer waits. Need to get coffee bar back up to prior level and perhaps some cookies and snacks for those longer waits. More

Repaired sound defect for radio on a new model Lyriq in one day while arranging rental car for overnight one day while arranging rental car for overnight More

They were very professional I received a nice surprise when they sent a video checking the brakes, wear on tires and under carriage of car. when they sent a video checking the brakes, wear on tires and under carriage of car. More

The service advisor was excellent. He took the time to sit down and explain clearly what they were checking and why, and he provided a video of the parts involved. At the end, there He took the time to sit down and explain clearly what they were checking and why, and he provided a video of the parts involved. At the end, there was nothing wrong with my vehicle and they charged me nothing, even though it took over an hour of everyone's time. Thank you for being comfortable and easy to discuss my vehicle issues with you and making me feel safe in an uncomfortable situation far from home. More