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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.4
213 Reviews

213 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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August 04, 2024

Fantastic service and communication from Steven. Was welcomed and given a quick hug by Arturo, which made me feel welcome like family. The older gentleman, I guess he does the valet, because I was t More

by Ihavegreatkids55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Arturo
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Aug 07, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

July 21, 2024

Completely satisfied with the service and repair of my car! Courteous, professional, and trustworthy Thanks More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Jul 22, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi Patrick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Cadillac West Palm Beach. If you ever need help, just give us a call. Happy motoring!

July 16, 2024

GREAT SERVICE STEVEN JENNER. ON THE OTHER SIDE YOUR CUSTOMER LOUNGE SUCKS .THE T V CHANNEL IS TERRIBLE AND NOT ONLY DID YOU TAKE AWAY THE SANSWICHS BUT ALL THE SNACKS.. MAKE SU More

by secondo6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN JENNER GREAT SERVICE ADVISOR.
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Jul 17, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

July 11, 2024

Efficient and helpful people. Especially the person who checked my car in when I arrived and Wilson who dealt with the rest More

by charlottewillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Jul 12, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Not a professional as I hoped will tell you anything to get you out the door. More

by Migueal+dealerater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel
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Jul 11, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.

July 02, 2024

Took my 2020 Cadillac Escalade ESV in for a vibration concern, after 3 plus months and several parts replaced later, my problem has not been solved. I’m still trying to reach my service writer and/or the More

by Kevin I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson
Report | Print
June 07, 2024

Professional and friendly service by the rep. Felt comfortable and treated with respect and fast service. More

by Stamayo719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr William Jackson
Report | Print
Jun 08, 2024 -

AutoNation Cadillac West Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2024

Second to none. Joe was great and all servise was clear and on time. Will come back. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jun 08, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

April 05, 2024

The service advisor is excellent. Mr Jackson takes care of my service in a timely manner. My car is serviced and detailed when finished! Thank you! More

by billdamico4693
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
Report | Print
Apr 07, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2024

Service has been consistently excellent. I am quite satisfied with the quality of its service. More

by hm35
Recommend Dealer
Yes
Employees Worked With
Jason Mark
Report | Print
Mar 28, 2024 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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