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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.4
436 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 436 reviews

October 25, 2023

Dealer was good but took too long to pick up my car. Rudy was great and thanks to him I was able to switch cars efficiently More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy and Alan
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Oct 28, 2023 -

AutoNation Cadillac West Palm Beach responded

H, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 25, 2023

This dealership is excellent and everyone at the dealership was friendly, professional and informative. I absolutely rate it Five Stars. More

by Alfredo Adessi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Slavinski
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Oct 28, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Alfredo, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk safe travels!

October 20, 2023

Pleasant and knowledgeable staff. Speedy service at a great price. Feels like family when we’re there. More

by kwoodywife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Woodson, service manager
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Oct 22, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Excellent service with Good personalel took good care of auto. Finished ahead of schedule with good results More

by jerryleader130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
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Oct 22, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

Fast and courteous service by Steven janier in the service dept ! And the washed and vacuumed my car ! More

by Cindyhackle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven janier
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Oct 18, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Steven Janer, my service advisor, was outstanding. He is extremely conscientious and thorough. His follow-up was terrific to keep me informed and make sure all the maintenance items were done. I highl More

by redrover5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
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Oct 14, 2023 -

redrover5 responded

Review is accurate.

Oct 16, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

My service was for oil change and everything was done to my satisfaction.Mr Brad Owen made my appointment and was very nice More

by gkandjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Owen
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Oct 16, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 13, 2023

My car died and had to be towed in. Jackson took the car in. Listened to me when I explained what was happening. Once they figured out what was wrong, Jackson kept me informed and sinc More

by Sdepkon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
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Oct 15, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 10, 2023

Friendly and honest service department. Best service rep - Steven Jennar. I would recommend everyone in my family and friend circle. More

by ashokpunjabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jennar
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Oct 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Waited a year and a half for auto & rear park assist parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and More

by slundinartlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad/ service manager and Jackson
Report | Print
Oct 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.

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