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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 428 reviews
October 09, 2023
Waited a year and a half for auto & rear park assist parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and parts. Called Brad ( service manager ) periodically to check. Finally ordered but Never let me know parts were in in July. I called in September and found out . Now installed after a six hour day of waiting. He ( Brad) was not helpful or cordial. Told me to “ be patient.” When I went to pick up my car after 5;00 P.M. NOT service I expect after being a loyal Cadillac owner/ driver for over 40 years.. More
by slundinartlife
Employees Worked With
Brad/ service manager and Jackson
October 06, 2023
I have been going to AutoNation Cadillac West Palm Beach for many years and have always received excellent service. During the last few years, however, it has taken longer and longer for servicing due to a for many years and have always received excellent service. During the last few years, however, it has taken longer and longer for servicing due to a lack of staffing and the ability to obtain necessary parts in a timely manner. This is no reflection on my service representative at all, since he went above and beyond to ensure that we had a loaner for a road trip that would have had to have been cancelled due to a transmission issue. However, I would hope that in the future there will be additional staffing to in order to complete service appointments in a shorter period of time. More
by RoadRunner
Employees Worked With
Steven Janer
October 03, 2023
We shoped Cadillac Dealers closer to our home but really were im[ressed with the professionalism of AutoNation, West Palm. Kostatine and Hoss were great in providing A+ service even when the power went out were im[ressed with the professionalism of AutoNation, West Palm. Kostatine and Hoss were great in providing A+ service even when the power went out 3 times due to a terrible storm. More
by rbjwick
Employees Worked With
Kostatine and Hoss
October 03, 2023
Wilson did an excellent job addressing everything for me. Was able to drop off my truck to get serviced and they gave me a car to allow me to continue to work as scheduled. Was able to drop off my truck to get serviced and they gave me a car to allow me to continue to work as scheduled. More
by dan
Employees Worked With
Wilson
September 28, 2023
Bought our XT5 here. First Class dealership, including service!! Waiting room is comfortable, and accomodating. First Class dealership, including service!! Waiting room is comfortable, and accomodating. More
by Joe
Employees Worked With
cannot remember, but he was very nice and helpful.
September 27, 2023
I am happy with the purchase. I had 3 issues which are in the process of being addressed. The moon roof shade, the rear view mirror camera, and no key for the locking wheel lug nu I had 3 issues which are in the process of being addressed. The moon roof shade, the rear view mirror camera, and no key for the locking wheel lug nuts. The employees I have dealt with at AutoNation Cadillac West Palm Beach were all courteous and very professional. Jim Kaplan made the purchasing process easy and stress free. Bill was very helpful in helping me connect with Jackson in the service department. Jackson ordered the moon roof shade replacement and explained and answered all my questions. I would recommend AutoNation Cadillac West Palm Beach to my friends. More
by kennethlafara
Employees Worked With
Jim Kaplan, Bill, and Jackson
